At a Glance
- Tasks: Manage client relationships and ensure smooth operations for financial data services.
- Company: Global leader in Enterprise Data Management for the financial services industry.
- Benefits: Competitive salary, bonus, top-notch training, and flexible working options.
- Other info: Exciting role with opportunities for growth in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in the financial sector.
- Qualifications: Fluent Italian speaker with finance experience and strong client management skills.
The predicted salary is between 40500 - 49500 £ per year.
Italian Speaking Technical Account Manager – Financial Data80,000 Plus Bonus Quant Capital is urgently looking for a Technical Account Manager to join our high profile client.
The Company is a global provider of Enterprise Data Management (EDM) and Market Data solutions dedicated exclusively to the financial services industry The Technical Account Manager should be adept at problem solving through innovation, making confident decisions under pressure, good at coordinating between internal and client teams wherever necessary.
The successful candidate will have a key role within the business overseeing services for its clients throughout Europe.
This service has responsibility for the smooth daily operational running of the platform both in the cloud and onsite at its clients.
Day to day the Technical Account Manager will:· Produce Steerco SLA/KPI decks – attend monthly, quarterly service review and steer-co calls· Be the escalation point for regional clients – deftly handling issues and managing process· Coordinate with the Problem manager for Root Cause Analysis (“RCA”) for Sev 1 issues· Be the liaison between the client and customer· Ensure 100% customer retention through customer satisfaction and delight initiatives· Work with product management on lists of enhancements marked under Awaiting Future Release (“AFR”) which are pertinent to clients in your region.· Work with sales/presales to manage expectations around new or extended business with the clients in the region· Participate in Customer Advisory Group Meetings.· New client onboarding The Technical Account Manager must have:· Fluent Italian speaker· Experience in Finance Knowledge of ITSM and ticketing tools such as Service Now, Remedy, JIRA Service Desk, etc Knowledge of ITIL processes or similar as regards to support incident lifecycles (L0-L3) etc.
- Ability to develop collaborative relationships with customers, partners, and developers across the business at all levels.· Able to manage relationships with peers and managers as it relates to support and services· Able to translate complex issues in an understandable, organized way· Knowledge of ITSM and ticketing tools such as Service Now, Remedy, JIRA Service Desk, etc.· Knowledge of ITIL processes· Broad knowledge and understanding of IT concepts and architecture· Minimum 5 years of experience in a support role dealing directly with clients having referenceable duties aligned with the above.
I am looking for a candidate that has proven client management experience ideally in the financial field.
This is a great opportunity to work in a challenging, high profile role within a successful small company with blue-chip financial services clients.
My client offers one of the best training and development packages in the market, all inclusive.
My client is based in the City of London Flex working 2 days a week in the office.
Italian Speaking Technical Account Manager – Financial Data in London employer: Quant Capital
Quant Capital is an excellent employer for those looking to thrive in the fintech sector, offering a vibrant work culture that fosters innovation and collaboration. With substantial training and development opportunities, employees can enhance their skills while enjoying a flexible hybrid work model in the heart of London. Join us to be part of a forward-thinking team that values growth and cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Italian Speaking Technical Account Manager – Financial Data in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Quant Capital. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Italian Speaking Technical Account Manager – Financial Data in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Quant Capital.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Quant Capital's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Quant Capital
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Quant Capital.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Quant Capital will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Quant Capital employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
