At a Glance
- Tasks: Provide technical support and drive innovative solutions for fintech applications.
- Company: Join a dynamic fintech company disrupting the banking sector.
- Benefits: Rapid career progression, collaborative environment, and exposure to advanced projects.
- Other info: Ideal for ambitious analysts eager to grow in a supportive team.
- Why this job: Make a real impact in finance and technology while advancing your career.
- Qualifications: 3 years of application support experience and a tech-focused degree.
The predicted salary is between 29700 - 36300 £ per year.
Quant Capital is urgently looking for an Application Support Exec to join our well-known banking client who is disrupting the standard High Street space. The Application Support role has come around due to an expansion and strategic change, the Support Executive will report to the head of support and client management. This role offers the ability to move towards product management as well as platform ownership or business analysis within a short space of time.
The Support Analyst will be involved in:
- Provide technical and elements of functional support to the business users for all applications
- Root cause analysis, document and implement solution
- Change Management
- Provide design input for new projects covering possible reuse, application cooperation and deployment models
- Review implementation and deployment designs
- Release Management
- Install and configure applications
- Configuration Management
- Ensure application servers operate within acceptable parameters through monitoring tools
This role allows rapid promotion to senior support and implementation roles as well as professional services. As a fintech company, we are looking for Application Support Analysts who like finance and technology, who want to move up to team lead within a year.
Application Support Engineers / Analysts should have:
- 3 years Commercial Experience of Application Support
- Degree with a technology or Science focus
- Experience of supporting COTS applications at 3rd line level
- Familiarity with ITMS platforms (i.e. HP Service Desk, ServiceNow, BMC etc.), Incident, Change and Problem management
- SQL, RDBMS (SQL Server and / or Oracle)
- IIS or equivalent Web Server, Server Administration (predominantly Windows)
- DNS and AD
- Virtualisation, Citrix, Digital Certificate Management, Networking, Integration Concepts (Messaging, FTP, SFTP, ETL, Web Services etc.)
- ITIL
- Ideally Familiarity with modelling languages (i.e. UML)
This role suits a mid-level support Engineer with some experience looking to take responsibility within product management. It rewards on a pure merit basis with rapid progression actively encouraged. This team has a strong reputation in the market as breeding quick thinkers and adding real value to trading teams. We are looking for an ambitious analyst with skills in Excel and SQL who likes financial services, ideally wealth management.
The right Application Support Engineer will have the drive and focus to make a significant contribution to the delivery of products and services to a growing client base. They will have the opportunity to work in a friendly, collaborative environment on advanced projects that are important to clients and their businesses.
This is a great opportunity to work in a challenging, high-profile role within a successful small company with blue-chip financial services clients. You will be working on interesting projects with highly experienced professionals. If you are passionate about delivering outstanding client service and want to take control of your own career progression then this role is for you.
My client is based in Peterborough.
Application Management and Support Engineer in London employer: Quant Capital
At Quant Capital, we pride ourselves on being an exceptional employer, offering a dynamic and innovative work environment that mirrors the culture of leading tech giants like Facebook and Google. Our London office fosters a collaborative atmosphere where employees are encouraged to think critically and make impactful decisions, while also providing ample opportunities for professional growth and mastery of cutting-edge technology in the trading operations space. With a focus on employee well-being and a commitment to excellence, we ensure that our team members are equipped with the tools and support they need to thrive in their roles.
