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- Tasks: Provide technical support for high-performance trading systems and respond to client inquiries.
- Company: Join a top-rated Fintech company known for its innovative Execution Management System.
- Benefits: Competitive salary up to £35,000 and the chance to work in a dynamic team environment.
- Why this job: Be part of an award-winning global support team and make a real impact in financial technology.
- Qualifications: A STEM degree and a passion for Linux are essential; experience is a plus.
- Other info: This role is based in London City, requiring 5 days in the office.
The predicted salary is between 28000 - 42000 £ per year.
Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-profile client. Our client has recently been voted into the Fintech 100. They provide a market-leading Execution Management System for buy and sell side clients as well as Algo Execution.
As an Application Support Analyst, your main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning global support team to solve problems and respond to clients’ requirements.
- Respond promptly to client support requests and inquiries.
- Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required.
- Provide customer support for order entry, risk management, and exchange connectivity issues.
- Conduct detailed analysis of complex order and trade histories.
- Coordinate the deployment and configuration of the company's products for new customers.
- Manage the distribution and installation of software enhancements and upgrades.
- Collaborate with exchanges and internal software engineers to test and implement new software releases.
- Assist the infrastructure team in testing and completing server and network upgrade projects.
Job Requirements:
- A STEM Degree
- Demonstrable interest in working in technology
- Good understanding of Linux OS
- Ability to manage and prioritise work and maintain high levels of productivity with minimal supervision.
- Will respond promptly to client needs and proactively solicit feedback to improve service.
- Strong analytical skills to correctly identify the root cause of a range of issues, and contribute to the rollout of the solution.
- Can thrive in high-pressure or time-critical situations, working in a team to deliver results to tight deadlines.
The role is London City based, 5 days in the office. This role suits a fresh STEM graduate with a passion for Linux; you will be using Linux at home and will have a confident command of the terminal. This role could also suit a candidate with some commercial experience with Linux and an appetite to work in financial services technology.
Junior Application Support Analyst employer: Quant Capital
Contact Detail:
Quant Capital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Application Support Analyst
✨Tip Number 1
Familiarise yourself with Linux OS, as it's a key requirement for the role. Spend time using the terminal at home to build your confidence and understanding, which will help you stand out during interviews.
✨Tip Number 2
Research the company’s Execution Management System and Algo Execution services. Understanding their products will not only prepare you for potential interview questions but also demonstrate your genuine interest in the role.
✨Tip Number 3
Practice problem-solving scenarios related to trading systems. Think about how you would respond to client support requests or troubleshoot issues, as this will showcase your analytical skills during discussions.
✨Tip Number 4
Network with professionals in the fintech industry, especially those working in application support. Engaging with them can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Junior Application Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your STEM degree and any relevant experience with Linux. Emphasise your analytical skills and ability to work under pressure, as these are key for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for technology and the financial services sector. Mention specific experiences that demonstrate your problem-solving abilities and your proactive approach to client support.
Showcase Relevant Skills: Clearly outline your understanding of Linux OS and any practical experience you have. If you've worked on projects or have personal experience using Linux, be sure to include this to show your passion and capability.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Application Support Analyst.
How to prepare for a job interview at Quant Capital
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology, especially Linux. Share any personal projects or experiences you've had with Linux, as this will demonstrate your genuine interest in the field.
✨Prepare for Technical Questions
Expect questions related to trading systems and Linux. Brush up on your technical knowledge and be ready to discuss how you would troubleshoot common issues or manage system performance.
✨Demonstrate Analytical Skills
Be prepared to showcase your analytical skills during the interview. You might be asked to solve a hypothetical problem or analyse a scenario related to order and trade histories, so practice thinking critically under pressure.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the company's products, team dynamics, or future projects. This shows your interest in the role and helps you understand if the company is the right fit for you.