At a Glance
- Tasks: Provide top-notch application support and troubleshoot software issues for a leading fintech firm.
- Company: Join a global fintech leader focused on AML, Fraud, and Big Data Management.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic team environment with excellent career advancement opportunities.
- Why this job: Make a real impact in the fintech world while enhancing your tech skills.
- Qualifications: Fluent French speaker with a degree in IT or related STEM field and SQL experience.
The predicted salary is between 49500 - 60500 £ per year.
Quant Capital is urgently looking for a French Speaking Application Support Analyst to join our high profile client. My Client is a global financial technology (fintech) firm specialising in AML, Fraud, Financial Risk and Big Data Management.
Software Support Analysts regularly use problem-solving, communication, and SQL skills. You will combine knowledge of products with your analytic and technical skills to provide superior assistance and issue resolution to customer inquiries that arise by email or phone.
The Application Support Analyst will be involved in:
- Analysis, investigation and trouble-shooting of software and system functionality, integrations, product feature-function and adoption issues
- Creation and development of SQL scripts and other custom software processes
- Perform simple product installations – providing a pathway into professional services or hosted consulting, pre-sales, engineering, product management and more
- Write knowledge-base documentation and assist with expansion of our self-service portal and customer happiness by helping to develop top-notch training modules and videos
- Provide insights that will be used to improve existing solutions and plan those of our next generation
- Collaboration with other teams and departments to assist with quicker issue identification and resolution and to provide them with customer insights that aid in development of bug fixes, new product functionality and features
Application Support Analysts Must have:
- Degree in Information Technology or Systems, Computer Science, mathematics, science, or related STEM concentrations. Minimum 2:2 is required.
- Fluent French Speaker
- Experience with SQL databases and SQL programming language
- Highly analytic with strong problem-solving and creative thinking skills
- Excellent verbal and written communication skills in English proficiency of the English language at a native or business level
My client is based in London Hybrid.
French Speaking Application Support Analyst employer: Quant Capital
Quant Capital is an excellent employer for those looking to thrive in the fintech sector, offering a vibrant work culture that fosters innovation and collaboration. With substantial training and development opportunities, employees can enhance their skills while enjoying a flexible hybrid work model in the heart of London. Join us to be part of a forward-thinking team that values growth and cutting-edge technology.
