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For Companies At a Glance
- Tasks: Provide proactive technical support in a fast-paced trading environment.
- Company: Join a leading global proprietary trading firm with over 30 years of success.
- Benefits: Enjoy competitive pay, performance bonuses, and opportunities for innovation.
- Why this job: Be part of a dynamic team shaping the future of trading technology.
- Qualifications: Experience in diverse tech environments and scripting skills are essential.
- Other info: Work directly with traders and engineers to drive automation and enhance performance.
The predicted salary is between 54000 - 126000 £ per year.
Location: London
Compensation: Up to £90,000 + Performance Bonus
Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data, and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures.
This opportunity is ideal for an End-user Support or Trade Support Engineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market infrastructure.
The Opportunity:
Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement.
You’ll work directly with traders, quant researchers, and developers—deploying, managing, and innovating around the systems that power one of the most agile trading operations in the industry.
Key Responsibilities:
- Delivering high-touch technical support to front-office and back-office users in a real-time, fast-paced trading environment
- Deploying, configuring, and supporting complex trading platforms and custom applications
- Collaborating with global engineering teams to align tooling, infrastructure, and user strategy
- Leading hardware provisioning, workstation builds, and onboarding workflows for technical staff
- Supporting video conferencing and high-availability meeting infrastructure
- Driving automation across user provisioning, system configuration, and diagnostic workflows
- Evaluating and introducing emerging technologies to enhance performance and reliability
Your Background:
- Extensive experience supporting heterogeneous environments (Windows, macOS, Unix/Linux)
- Deep familiarity with trade floor technology and the demands of low-latency systems
- Experience supporting or deploying trading and market data platforms
- Scripting capabilities (PowerShell, Python, Bash or similar) to automate workflows
- Strong problem-solving instinct and the ability to triage complex issues under time pressure
- Highly autonomous, intellectually curious, and able to manage competing priorities with composure
Desirable (but not essential):
- Prior experience in proprietary trading, hedge funds, or market-making firms
- Windows Server and Active Directory administration
- Exposure to Microsoft SCCM or similar enterprise tools
- Experience designing or supporting scalable VDI/remote desktop environments
This role offers the chance to operate at the heart of a world-class trading environment—where engineering isn’t just a support function, but a strategic driver of innovation and performance.
Contact Detail:
Quant Capital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Trade Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and platforms mentioned in the job description. Understanding the intricacies of trading platforms and market data systems will give you an edge when discussing your experience during interviews.
✨Tip Number 2
Network with professionals in the trading and finance technology sectors. Attend industry meetups or webinars to connect with people who work in similar roles, as they can provide insights and potentially refer you to opportunities within their firms.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've triaged complex issues in high-pressure environments. Be ready to discuss specific scenarios where your technical support made a significant impact on operations.
✨Tip Number 4
Highlight any experience you have with automation and scripting languages like PowerShell or Python. Being able to demonstrate your ability to streamline processes and improve system performance will resonate well with the engineering-led focus of this role.
We think you need these skills to ace Desktop Trade Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting trading environments and technical skills. Emphasise your familiarity with low-latency systems and any scripting capabilities you possess.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your problem-solving skills and ability to thrive in fast-paced environments.
Showcase Technical Skills: Clearly outline your technical skills related to Windows, macOS, Unix/Linux, and any experience with trading platforms. Include examples of how you've used automation to improve workflows.
Highlight Collaboration Experience: Since the role involves working with traders and engineers, include examples of past collaborations. Describe how you contributed to team projects and supported users effectively in high-pressure situations.
How to prepare for a job interview at Quant Capital
✨Understand the Trading Environment
Familiarise yourself with the fast-paced nature of a trading floor. Be prepared to discuss how you can handle high-pressure situations and provide examples from your past experiences that demonstrate your ability to thrive in such environments.
✨Showcase Your Technical Skills
Highlight your experience with various operating systems and trading platforms. Be ready to explain your scripting capabilities and how you've used them to automate workflows or solve complex issues in previous roles.
✨Emphasise Collaboration
This role involves working closely with traders, researchers, and developers. Prepare to discuss how you've successfully collaborated with cross-functional teams in the past and how you can contribute to aligning user strategies with engineering efforts.
✨Demonstrate Problem-Solving Abilities
Expect to face scenario-based questions that test your problem-solving skills. Think of specific instances where you've triaged complex issues under time pressure and be ready to walk through your thought process during those situations.
