Desktop Trade Support Engineer
Desktop Trade Support Engineer

Desktop Trade Support Engineer

Full-Time 54000 - 126000 £ / year (est.) No home office possible
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Quant Capital

At a Glance

  • Tasks: Provide proactive technical support in a fast-paced trading environment.
  • Company: Join a leading global proprietary trading firm with over 30 years of success.
  • Benefits: Enjoy competitive pay, performance bonuses, and opportunities for innovation.
  • Other info: Ideal for those passionate about finance and technology in a high-performance setting.
  • Why this job: Be part of a dynamic team shaping the future of trading technology.
  • Qualifications: Experience in diverse tech environments and strong scripting skills required.

The predicted salary is between 54000 - 126000 £ per year.

Location: London

Compensation: Up to £90,000 + Performance Bonus

Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data, and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures.

This opportunity is ideal for an End-user Support or Trade Support Engineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market infrastructure.

The Opportunity:

  • Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm.
  • This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement.
  • You’ll work directly with traders, quant researchers, and developers—deploying, managing, and innovating around the systems that power one of the most agile trading operations in the industry.

Key Responsibilities:

  • Delivering high-touch technical support to front-office and back-office users in a real-time, fast-paced trading environment
  • Deploying, configuring, and supporting complex trading platforms and custom applications
  • Collaborating with global engineering teams to align tooling, infrastructure, and user strategy
  • Leading hardware provisioning, workstation builds, and onboarding workflows for technical staff
  • Supporting video conferencing and high-availability meeting infrastructure
  • Driving automation across user provisioning, system configuration, and diagnostic workflows
  • Evaluating and introducing emerging technologies to enhance performance and reliability

Your Background:

  • Extensive experience supporting heterogeneous environments (Windows, macOS, Unix/Linux)
  • Deep familiarity with trade floor technology and the demands of low-latency systems
  • Experience supporting or deploying trading and market data platforms
  • Scripting capabilities (PowerShell, Python, Bash or similar) to automate workflows
  • Strong problem-solving instinct and the ability to triage complex issues under time pressure
  • Highly autonomous, intellectually curious, and able to manage competing priorities with composure

Desirable (but not essential):

  • Prior experience in proprietary trading, hedge funds, or market-making firms
  • Windows Server and Active Directory administration
  • Exposure to Microsoft SCCM or similar enterprise tools
  • Experience designing or supporting scalable VDI/remote desktop environments

This role offers the chance to operate at the heart of a world-class trading environment—where engineering isn’t just a support function, but a strategic driver of innovation and performance.

Quant Capital

Contact Detail:

Quant Capital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Desktop Trade Support Engineer

✨Tip Number 1

Familiarise yourself with the specific technologies and platforms mentioned in the job description. Understanding the intricacies of trading platforms and market data systems will give you an edge when discussing your experience during interviews.

✨Tip Number 2

Network with professionals in the proprietary trading sector. Attend industry events or join relevant online forums to connect with individuals who can provide insights into the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 3

Showcase your problem-solving skills by preparing examples of how you've triaged complex issues in high-pressure environments. Be ready to discuss these scenarios in detail, as they demonstrate your ability to thrive in a fast-paced trading floor setting.

✨Tip Number 4

Highlight any experience you have with automation and scripting. Since the role focuses on driving automation and system optimisation, being able to discuss your proficiency in languages like PowerShell or Python will set you apart from other candidates.

We think you need these skills to ace Desktop Trade Support Engineer

Technical Support
Low-Latency Systems Knowledge
Windows, macOS, Unix/Linux Proficiency
Trading Platform Deployment
Market Data Platform Support
Scripting Skills (PowerShell, Python, Bash)
Problem-Solving Skills
Automation and Systems Optimisation
Collaboration with Engineering Teams
Hardware Provisioning
Workstation Builds
User Onboarding Workflows
Video Conferencing Support
Emerging Technologies Evaluation
Ability to Manage Competing Priorities

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in supporting trading environments and showcases your technical skills, especially in scripting and automation. Use keywords from the job description to align your qualifications with what the firm is looking for.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for technology and trading. Discuss specific experiences where you've successfully supported users in high-pressure environments and how you can contribute to the firm's mission of innovation and performance.

Showcase Technical Skills: In your application, emphasise your familiarity with various operating systems and trade floor technologies. Mention any experience with low-latency systems and your scripting capabilities, as these are crucial for the role.

Highlight Problem-Solving Abilities: Provide examples in your application that demonstrate your problem-solving skills, particularly in fast-paced situations. This could include specific challenges you've faced and how you triaged complex issues effectively.

How to prepare for a job interview at Quant Capital

✨Understand the Trading Environment

Familiarise yourself with the fast-paced nature of a trading floor. Be prepared to discuss how you can handle high-pressure situations and provide examples from your past experiences that demonstrate your ability to thrive in such environments.

✨Showcase Your Technical Skills

Highlight your experience with various operating systems and trading platforms. Be ready to discuss specific technologies you've worked with, especially those related to low-latency systems, and how you've used scripting languages like PowerShell or Python to automate workflows.

✨Emphasise Collaboration

This role involves working closely with traders, quant researchers, and developers. Prepare to share examples of how you've successfully collaborated with cross-functional teams in the past and how you can contribute to aligning user strategies with engineering efforts.

✨Demonstrate Problem-Solving Skills

Be ready to discuss complex issues you've triaged under time pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your strong problem-solving instincts and how you approach diagnosing and resolving technical challenges.

Desktop Trade Support Engineer
Quant Capital
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