London - Trading industry competitive compensation package
Quant Capital is working with a leading trading technology firm looking for a Unified Communications Engineer with voice specialism to take ownership of a global Cisco voice and collaboration environment.
This is not a narrow telephony support role. The team needs someone who can keep critical voice and video services stable, improve tooling, automate repeatable work and deal confidently with complex issues across Cisco UC, SIP, recording, conferencing and integrations.
What you will own
- Support and improve a global Cisco UC and collaboration estate
- Manage changes, upgrades and configuration across voice, video and conferencing platforms
- Troubleshoot SIP, SBCs, PSTN trunking, endpoints and call flows
- Build automation around UC workflows
- Support voice recording, compliance and messaging archive platforms
- Integrate on-premise UC with Webex, Zoom, Teams and related services
- Improve monitoring, alerting, documentation and operational standards
Experience needed
- 7+ years in voice, UC or collaboration engineering
- Strong experience with CUCM, Cisco Meeting Server and Expressway
- Good knowledge of SIP, SBCs and PSTN SIP trunking
- Experience supporting Cisco phones, softphones and video endpointsStrong troubleshooting and fault-isolation skills
- Scripting or automation experience in Python, PowerShell or similar
- Experience in a high-availability enterprise environment
Useful experience
- Cisco UC APIs and custom integrations
- Trading or finance
All applications are handled in strict confidence.
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Voice Automation Engineer in City of London employer: Quant Capital
At Quant Capital, we pride ourselves on being an exceptional employer, offering a dynamic and innovative work environment that mirrors the culture of leading tech giants like Facebook and Google. Our London office fosters a collaborative atmosphere where employees are encouraged to think critically and make impactful decisions, while also providing ample opportunities for professional growth and mastery of cutting-edge technology in the trading operations space. With a focus on employee well-being and a commitment to excellence, we ensure that our team members are equipped with the tools and support they need to thrive in their roles.
