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- Tasks: Provide technical support for high-performance trading systems and solve client issues.
- Company: Join a top-rated fintech company recognised in the Fintech 100.
- Benefits: Competitive salary up to £35,000 and opportunities for career growth.
- Other info: Dynamic London-based role with a focus on teamwork and problem-solving.
- Why this job: Be part of an award-winning global support team and make a real impact.
- Qualifications: STEM degree and a passion for technology, especially Linux.
The predicted salary is between 35000 - 35000 £ per year.
Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-profile client. Our client has recently been voted into the Fintech 100. They provide a market-leading Execution Management System for buy and sell side clients as well as Algo Execution.
As an Application Support Analyst, your main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning global support team to solve problems and respond to clients’ requirements.
Responsibilities:
- Respond promptly to client support requests and inquiries.
- Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required.
- Provide customer support for order entry, risk management, and exchange connectivity issues.
- Conduct detailed analysis of complex order and trade histories.
- Coordinate the deployment and configuration of the company's products for new customers.
- Manage the distribution and installation of software enhancements and upgrades.
- Collaborate with exchanges and internal software engineers to test and implement new software releases.
- Assist the infrastructure team in testing and completing server and network upgrade projects.
Job Requirements:
- A STEM Degree.
- Demonstrable interest in working in technology.
- Good understanding of Linux OS.
- Ability to manage and prioritise work and maintain high levels of productivity with minimal supervision.
- Will respond promptly to client needs and proactively solicit feedback to improve service.
- Strong analytical skills to correctly identify the root cause of a range of issues, and contribute to the rollout of the solution.
- Can thrive in high-pressure or time-critical situations, working in a team to deliver results to tight deadlines.
The role is London City based, 5 days in the office. This role suits a fresh STEM graduate with a passion for Linux; you will be using Linux at home and will have a confident command of the terminal. This role could also suit a candidate with some commercial experience with Linux and an appetite to work in financial services technology.
Application Support Analyst employer: Quant Capital
Contact Detail:
Quant Capital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at events related to fintech and tech support. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by practising common technical questions related to application support and Linux. We recommend setting up mock interviews with friends or using online platforms to get comfortable with the format and types of questions you might face.
✨Tip Number 3
Showcase your passion for technology! During interviews, share any personal projects or experiences you've had with Linux or trading systems. This will demonstrate your enthusiasm and commitment to the field, making you stand out from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates who are just sending in their CVs through job boards.
We think you need these skills to ace Application Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Analyst role. Highlight your STEM degree and any relevant experience with Linux, as well as your problem-solving skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for technology and your interest in financial services. Let us know why you're excited about this role and how you can contribute to our award-winning support team.
Showcase Your Technical Skills: Don’t forget to mention your technical skills, especially your understanding of Linux OS. If you've worked on any projects or have experience with trading systems, make sure to include that. We love seeing candidates who are proactive and eager to learn!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Quant Capital
✨Know Your Linux Inside Out
Since the role requires a good understanding of Linux OS, make sure you brush up on your Linux skills. Be prepared to discuss your experience with the terminal and any projects you've worked on that involved Linux. This will show your passion and readiness for the role.
✨Understand Trading Systems
Familiarise yourself with trading systems and how they operate. Research the company’s Execution Management System and be ready to discuss how you can contribute to supporting it. Showing that you understand the industry will impress your interviewers.
✨Demonstrate Problem-Solving Skills
As an Application Support Analyst, you'll need strong analytical skills. Prepare examples of past experiences where you identified issues and implemented solutions. This could be from your studies or any relevant projects, so think about how you can showcase your problem-solving abilities.
✨Show Enthusiasm for Client Support
The role involves responding to client support requests, so express your eagerness to help clients and improve their experience. Share any previous customer service experiences and how you handled challenging situations. This will highlight your proactive approach and commitment to excellent service.