At a Glance
- Tasks: Showcase our platform's value through engaging demonstrations and collaborate with various teams.
- Company: Qualtrics is a leader in Experience Management, serving over 18K clients globally.
- Benefits: Enjoy a hybrid work model, annual experience bonus, and a supportive community.
- Why this job: Join a dynamic team that values creativity and innovation while making a real impact.
- Qualifications: 6+ years in SaaS, strong communication skills, and experience with Python and AWS preferred.
- Other info: Opportunities for growth across various roles and a culture of continuous learning.
The predicted salary is between 42000 - 84000 ÂŁ per year.
At Qualtrics, we create software the world\âs best brands use to deliver exceptional frontline experiences, build highâperforming teams, and design products people love. But we are more than a platformâwe are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and a disdain for conventionâbut most of all it requires closeâknit, highâfunctioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you\âll be part of a nimble group that\âs empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won\ât have to look to find growth opportunitiesâready or not, they\âll find you. From retail to government to healthcare, we\âre on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that\âs work worth doing.
Strategic Solution Engineer â Proof of ConceptWhy We Have This RoleThe focus of our Strategic Solution Engineer (POC) is to showcase and drive business value demonstrations of our platform for customers. The POC Solution Engineer will work with partners, Sales, and Solution Engineers to execute on use case specific sales strategy and product innovation application of the platform. In addition, they will assist in internal and external partner initiatives for sales enablement, crossâfunctional alignment, and strategy adoption amongst field SEs.
We are looking for creative thinkers and leaders who encourage collaboration and innovation within the team and across the company. The POC SE will manage their own proof of concept portfolio and closely partner with partners, Field Sales, Customer Success, Product Management, Product Marketing, and Professional Services to communicate market requirements, improve our value proposition, and make our customers successful.
How You\âll Find SuccessThis position is to be a Strategic Solution Engineer for a global Proof of Concept team. As a POC Solution Engineer you will be responsible to:
Lead, mentor, and partner internally and externally with Field and Partner SEs, creating clear objectives and use cases to reach sales and company goals.
Refine and scale core sales engineering processes, such as discovery, technical qualification, custom demos, roundtables, and proofâofâconcepts.
Provide presales technical/functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction.
Develop and deliver highâquality Qualtrics presentations and product demonstrations.
Present and articulate advanced product features and benefits, product future direction and overall Qualtrics solutions.
Effectively consult with management of customer organizations.
Participate in sales planning and business development activities.
Present and articulate Qualtrics product\âs strengths, relative to competitors.
How You\âll Grow
Career Action Planning with Manager
Qmobility (internal transfers)
You will be exposed to a myriad of business and technical roles throughout the company
Things You\âll Do
Innovate, Innovate, Innovate, break from the norm and experiment and push the platform to new levels, identify new use cases, and new applications with customers
Provide exemplary preâsales technical expertise for Global accounts through technical demonstrations, POC/Pilot evaluation, and ongoing sales consultation
Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the enterprise.
Develop internal knowledge base materials in collaboration with other Leads such as marketing collateral, training materials, selling assets (decks, whitepapers, one sheets, webinars) etc.
Build working knowledge of competing products and how to technically sell against them
Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products.
Become an expert in Qualtrics XM Platform and other Qualtrics products
What We\âre Looking For On Your Resume
Selfâstarter with 6+ years relevant analyst or other consultative experience with SaaS software
Proven experience selling to C/VP level buyers and demonstrable win/close strategies
Experience in analysis of business solutions in a variety of industries â Contact Center, Healthcare, Financial Services, CPG and HighâTech experience is a plus.
Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts
Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc.
Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques.
Possess \âbest of breed\â functional sales experience that could be applied across an entire sales area in general or specific functional categories
Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics!
Travel required (Up to 25%)
Fluency in English required. Fluency in Spanish, Portuguese or other language is preferred.
Bonus Qualifications
Previous work in Customer and/or Employee Experience software and systems, including pre or postâsales support
Bachelor\âs Degree (not required as equivalent work experience may also qualify) or Certifications with a focus on Business, Marketing, Analytics, or Computer Science
Basic understanding of digital interaction technologies such as live chat, virtual agents/chatbots
What You Should Know About This Team
Our Proof of Concept team is known for its collaborative spirit, a strong desire to learn, and, most importantly, to positively impact the lives of our customers and partners.
Our mission is to support the sales team, partners, and Qualtrics in achieving sales targets by conveying confidence to the customer and demonstrating the value of our technology.
No challenge is too small for us, and often creativity is our best tool at work. We are a dynamic team that feels very comfortable in constantly changing environments.
Our Team\âs Favorite Perks and Benefits
Qualtrics Experience Program â A bonus each year for an experience of your choosing
Wellness reimbursement â up to the value of $300 per quarter can be reimbursed for a variety of wellness activities
In our offices we take pride in creating an open and collaborative work space.
At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act (https://www.dol.gov/agencies/whd/posters/fmla), Equal Opportunity Employment (https://www.eeoc.gov/poster), Employee Polygraph Protection Act (https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act)
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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Proof of Concept Strategic Solution Engineer employer: Qualtrics
Contact Detail:
Qualtrics Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Proof of Concept Strategic Solution Engineer
â¨Tip Number 1
Familiarise yourself with the Qualtrics platform and its features. Understanding how to effectively demonstrate the software's capabilities will be crucial in your role as a Proof of Concept Strategic Solution Engineer.
â¨Tip Number 2
Network with current employees or alumni who have experience in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews.
â¨Tip Number 3
Brush up on your technical skills, especially in Python and AWS. Being able to discuss your experience with these tools confidently will set you apart from other candidates.
â¨Tip Number 4
Prepare to discuss specific use cases where you've successfully implemented solutions in previous roles. Highlighting your problem-solving skills and ability to work under pressure will resonate well with the hiring team.
We think you need these skills to ace Proof of Concept Strategic Solution Engineer
Some tips for your application đŤĄ
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the Proof of Concept Strategic Solution Engineer role. Focus on your technical expertise, sales experience, and any specific projects that demonstrate your ability to innovate and solve complex problems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background in SaaS solutions and your experience with customer-facing roles make you a great fit for Qualtrics. Be sure to include examples of how you've successfully collaborated with teams to achieve goals.
Highlight Technical Skills: Since this role requires a strong technical background, ensure you clearly list your programming skills, particularly in Python and JavaScript, as well as your familiarity with AWS and data integration processes. Use specific examples to illustrate your proficiency.
Showcase Problem-Solving Abilities: In your application, emphasise your problem-solving skills and your ability to work under pressure. Provide examples of past experiences where you successfully navigated challenges or developed innovative solutions, especially in fast-paced environments.
How to prepare for a job interview at Qualtrics
â¨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Proof of Concept Strategic Solution Engineer. Familiarise yourself with the key tasks such as leading technical demonstrations and collaborating with various teams. This will help you articulate how your skills align with the role.
â¨Showcase Your Technical Skills
Be prepared to discuss your experience with relevant technologies, especially AWS, Python, and data integration. Highlight specific projects where you've successfully implemented these skills, as this will demonstrate your capability to handle the technical aspects of the job.
â¨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle complex situations. Prepare examples from your past experiences where you successfully navigated challenges, particularly in a fast-paced environment, as this aligns with the role's requirements.
â¨Emphasise Collaboration and Communication
Since the role involves working closely with various teams and clients, be ready to discuss your experience in collaborative environments. Share examples of how you've effectively communicated technical concepts to non-technical stakeholders, showcasing your ability to bridge gaps between teams.