Senior HR Generalist in London

The Senior HR Generalist will be responsible for developing and ensuring consistency with HR practices and programmes across the employee lifecycle. They will partner closely with the Regional People Services Manager and other People Services functions such as Operations, Compensation, Benefits, HRIS and external consultants to implement value added processes and initiatives that drive positive business outcomes in a scaling environment.

Responsibilities:

• Support the management of employee relations cases, acting as a trusted advisor to employees and managers, escalating complex or high-risk matters to the Regional People Services Manager.
• Ensure a consistent approach in the management of employee relations cases with a focus on best practice, including the development of people leader training and the management of cases within Workday.
• Support key talent and performance management initiatives in partnership with the Regional People Services Manager.
• Proactively manage administration for multiple European countries across the employee lifecycle, including local employee benefits.
• Support key compliance activities including ongoing reviews and maintenance of Employee Handbooks and templates.
• Partner with People Services Operations to drive the continuous improvement and enhancement of Workday utilisation and configuration to improve consistency and efficiency of services.
• Proactively review people processes and identify opportunities for improvement to simplify processes, reduce manual work, and improve employee experience.
• Provide data for reporting and insights for dashboards.
• Contribute to wider People Services initiatives and cross-functional projects to support business priorities and continuous improvement.

Basic Qualifications:

• Five or more years of HR experience across the UK, Northern and Southern Europe ideally as a Generalist or in a related HR role.
• Experience within a global organisation.

Preferred Qualifications:

• Fluency in English. Fluency in another European language would be advantageous (Spanish, Italian, German, Finnish).
• A bachelor’s degree in Human Resources is preferred but not essential.

Knowledge, Skills & Abilities:

• Regional HR experience within Europe with a strong understanding of local employment laws and best practices.
• Experience working with a geographically dispersed workforce.
• Highly organised and detail-oriented with an ability to manage multiple priorities.
• Approachable and naturally collaborative, with a curiosity to learn.
• Excellent communication skills, with a proactive problem-solving approach.
• Comfortable with data analytics and leveraging data to make decisions.
• Ability to handle confidential and sensitive information with discretion.

Total Rewards:

• 25 days annual leave and public holidays.
• 32 paid volunteering hours per year.
• Salary sacrifice pension scheme.
• Employer paid private medical and dental cover for employees and dependants.
• Life assurance.
• Illness financial protection including critical illness cover and income protection.
• Employee referral bonus equivalent to exchange rates of $2,500 at time of award, subject to eligibility.
• This role is bonus eligible.

The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by QTS in its sole discretion.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on TalentAcquisition@QTSDataCenters.com.