Senior HR Generalist in City of Westminster

Responsibilities

• Support the management of employee relations cases, acting as a trusted advisor to employees and managers, escalating complex or high-risk matters to the Regional People Services Manager.
• Ensure a consistent approach in the management of employee relations cases with a focus on best practice, including the development of people leader training and the management of cases within Workday.
• Support key talent and performance management initiatives in partnership with the Regional People Services Manager.
• Proactively manage administration for multiple European countries across the employee lifecycle, including local employee benefits.
• Support key compliance activities including ongoing reviews and maintenance of Employee Handbooks and templates.
• Partner with People Services Operations to drive the continuous improvement and enhancement of Workday utilisation and configuration to improve consistency and efficiency of services.
• Proactively review people processes and identify opportunities for improvement to simplify processes, reduce manual work, and improve employee experience.
• Provide data for reporting and insights for dashboards.
• Contribute to wider People Services initiatives and cross-functional projects to support business priorities and continuous improvement.

Required Qualifications

• Five or more years of HR experience across the UK, Northern and Southern Europe ideally as a Generalist or in a related HR role.
• Experience within a global organisation.

Preferred Qualifications

• Fluency in English.
• Fluency in another European language would be advantageous (Spanish, Italian, German, Finnish).
• A bachelor's degree in Human Resources is preferred but not essential.

Knowledge, Skills & Abilities

• Regional HR experience within Europe with a strong understanding of local employment laws and best practices.
• Experience working with a geographically dispersed workforce.
• Highly organised and detail-oriented with an ability to manage multiple priorities.
• Approachable and naturally collaborative, with a curiosity to learn.
• Excellent communication skills, with a proactive problem-solving approach.
• Comfortable with data analytics and leveraging data to make decisions.
• Ability to handle confidential and sensitive information with discretion.

Benefits

• 25 days annual leave and public holidays.
• 32 paid volunteering hours per year.
• Salary sacrifice pension scheme.
• Employer paid private medical and dental cover for employees and dependants.
• Life assurance.
• Illness financial protection including critical illness cover and income protection.
• Employee referral bonus equivalent to exchange rates of $2,500 at time of award, subject to eligibility.
• Bonus eligible.
• Roth and Traditional 401(k) matching contributions with immediate vesting.
• Every employee is bonus or commission eligible.
• Generous PTO, Paid Volunteer Days Plus Floating Holidays.
• Stock Purchase Plan (SPP).
• 11 paid Holidays Annually/Holiday compensation when worked.
• Pet and Legal Insurance.
• Q-Rest Sabbatical Program.
• Q-Anniversary Service Award Program.
• Parental Leave for primary and secondary caregivers.
• Military Benefits Package.
• QTS Charitable Matching Gift Program.
• QTS Scholarship for Employee Dependents.
• QTS Crisis Fund.
• Wellness Program.
• Tuition Reimbursement Program.