Communications Manager in City of Westminster

Communications Manager in City of Westminster

City of Westminster Full-Time 56250 - 68750 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Craft compelling communications to enhance QTS's brand and engage with communities.
  • Company: Join a global leader in digital infrastructure with a mission to connect the world for good.
  • Benefits: Enjoy 25 days annual leave, paid volunteering hours, and comprehensive health coverage.
  • Other info: Dynamic role with opportunities for growth and collaboration across teams.
  • Why this job: Make a real impact by telling QTS's story and shaping community engagement.
  • Qualifications: 5-8 years in communications or public relations; strong writing skills required.

The predicted salary is between 56250 - 68750 £ per year.

The Communications Manager is responsible for supporting QTS's external communications efforts to enhance the company's brand, reputation, and community engagement.

This role will focus on developing and executing strategic communications that promote QTS's story across key audiences, including local communities, stakeholders, and media., This in-house role partners closely with marketing operations, public policy, development teams, and external agencies to create and deliver consistent, compelling messaging aligned with QTS's corporate identity and mission.

The Communications Manager will also support media engagement and management, proactive storytelling, and go-to-community communications related to key initiatives and data centre growth.

  • Develop and implement data-driven communications strategies aligned with QTS's overall goals and objectives.
  • Create and manage communications content across multiple channels, including press releases, media materials, website content, company statements, FAQs, and storytelling assets.
  • Support the development of proactive narratives and "good news" stories at both national and local community levels across multiple European markets.
  • Execute communications plans that support go-to-community strategies, stakeholder engagement, and data centre launches across key markets in Europe.
  • Partner with cross-functional teams (marketing, development, public policy, community impact) to ensure consistent messaging and brand alignment.
  • Support media relations activities, including responding to inquiries, coordinating interviews, and assisting with proactive outreach.
  • Monitor and analyse industry news, community sentiment, and competitive activity to identify opportunities to strengthen QTS positioning.
  • Track and report on communications metrics, including media coverage, sentiment, and engagement.
  • Build and maintain relationships with key stakeholders, including community leaders, partners, media contacts, and internal teams.
  • Support and attend events, announcements, and community engagements; develop communications materials highlighting corporate milestones and initiatives.
  • Bachelor's degree in Public Relations, Communications, Marketing, Journalism, English, or a related field; equivalent professional experience considered.
  • 5-8 years of experience in communications, public relations, or community engagement.
  • Strong written and verbal communication skills, including experience creating compelling content aligned with Associated Press (AP) style guidelines.

Preferred Qualifications

  • Experience in the technology, infrastructure, or data centre industry.
  • Experience supporting stakeholder or community engagement communications.
  • Familiarity with media monitoring and PR tools (e. g., Cision or similar platforms).
  • Experience advising stakeholders or leaders on messaging and communications approach.

Knowledge, Skills, and Abilities

  • Strong organisational and analytical skills with the ability to track and report on key metrics and insights.
  • Ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment.
  • Knowledge of communications and crisis response best practices.
  • Excellent interpersonal skills with the ability to build relationships across all levels of the organisation.
  • Highly organiszed and detail-oriented.
  • Strong service orientation and collaborative mindset.
  • Proactive, positive team player with the ability to support cross-functional initiatives.

Benefits

  • 25 days annual leave and public holidays
  • 32 paid volunteering hours per year
  • Salary sacrifice pension scheme
  • Employer paid private medical and dental cover for employees and dependants
  • Life assurance
  • Illness financial protection including critical illness cover and income protection
  • This role is bonus and equity eligible

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives.

We are driven by a mission to connect the world for good and our people make it possible.

Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.

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Communications Manager in City of Westminster employer: Quality Technology Services, LLC

Quality Technology Services, LLC is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive growth opportunities, including professional development and mentorship programmes, all while being part of a forward-thinking team dedicated to driving strategic talent acquisition. With a focus on data-driven decision making and market intelligence, this role not only promises meaningful contributions but also positions you at the forefront of the company's rapid growth trajectory.

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Contact Details:

Quality Technology Services, LLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Communications Manager in City of Westminster

Get Involved in PR Events

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Tailor Your Approach

When applying for a full-time PR role, make sure to research Quality Technology Services, LLC inside and out. Understanding their campaigns, values, and style allows us to directly align our application and impress during interviews. Don't hesitate to apply through our website—going direct can make a real difference!

We think you need these skills to ace Communications Manager in City of Westminster

Strategic Communications
Content Creation
Media Engagement
Stakeholder Engagement
Data Analysis
Project Management
Public Relations

Some tips for your application 🫡

Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!

Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.

Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of Quality Technology Services, LLC. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.

Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at Quality Technology Services, LLC.

How to prepare for a job interview at Quality Technology Services, LLC

Master the Art of Storytelling

In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.

Know Your PR Tools Inside Out

Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.

Stay Current with Industry Trends

We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.

Showcase Our Versatility

As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.