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- Tasks: Be the friendly face of our customer service team, processing orders and communicating with customers.
- Company: Quality Start, a supportive company based in Oxford.
- Benefits: Competitive pay at £13.40/hour and flexible working hours.
- Other info: 12-month contract with opportunities for growth.
- Why this job: Join us to make a difference in customer service while gaining valuable experience.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 27800 - 27800 £ per year.
Quality Start is offering an opportunity for a Customer Service Coordinator in Oxford. This position serves as the first point of contact for the Compounding Customer Services team, requiring someone with experience in customer service.
Responsibilities include:
- Processing drug orders
- Maintaining communication with customers
- Managing data entry tasks
The role offers a 12-month contract with a competitive hourly rate of £13.40 and flexible working hours. Interested candidates should send their CV to apply.
Customer Service & Orders Coordinator in Oxford employer: Quality Start
Contact Detail:
Quality Start Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Orders Coordinator in Oxford
✨Tip Number 1
Make sure you know the company inside out! Research Quality Start and their values, so you can show them you're not just another candidate. We want to see that you’re genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills! As a Customer Service Coordinator, you'll be the first point of contact, so we need to nail those phone and face-to-face interactions. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Prepare some questions for the interview! This shows you’re engaged and keen to learn more about the role. Think about what you’d like to know about the team dynamics or how they handle customer feedback.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to handle data entry tasks like a pro!
We think you need these skills to ace Customer Service & Orders Coordinator in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring value to our team, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service Coordinator role. We love seeing personality, so let us know what makes you tick!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be the first point of contact for our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Quality Start
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to resolve their issues.
✨Familiarise Yourself with the Company
Do a bit of research on Quality Start and their Compounding Customer Services team. Understanding their values and services will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Data Entry Questions
Since the role involves managing data entry tasks, be prepared to discuss your experience with data management systems. You might even want to practice some common data entry scenarios to demonstrate your skills.
✨Showcase Your Communication Skills
As the first point of contact, strong communication is key. Think of examples where you've effectively communicated with customers or colleagues, and be ready to share these during the interview.