Full job description
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
Internal Sales & Technical Support Co-ordinator
Location: Milton Keynes
Position: Full-time, office-based
Salary: £35,000 – £40,000 per annum
Holiday: 24 days + bank holidays
Benefits: Company pension + Private Medical Insurance after qualifying period
Start date: ASAP
Working hours:
Monday–Thursday: 8:30am–5:00pm (45-minute lunch)
Friday: 8:30am–4:00pm (45-minute lunch)
About the Role
We are looking for an experienced and proactive Internal Sales & Technical Support Co-ordinator to join our client's busy team in Milton Keynes.
This is a varied role combining internal sales, customer service, technical support and sales administration. You will work closely with customers and our external Sales Engineers, helping to manage customer enquiries, quotations, orders and key accounts while ensuring a high level of service at all times.
The ideal candidate will have previous experience in a busy sales administration or internal sales environment, preferably within a manufacturing or engineering business. Experience within the bearing industry would be highly advantageous.
You will need to be confident communicating with customers by telephone and email, highly organised, commercially aware and able to work independently while supporting the wider sales team.
Key Responsibilities
- Provide sales and technical support to customers and assist with product enquiries.
- Handle incoming customer calls and respond promptly and professionally to enquiries.
- Proactively contact customers to follow up quotations, enquiries and potential sales opportunities.
- Assist the external sales team with market research and identifying potential opportunities.
- Help ensure customer orders are processed accurately and on time.
- Prepare and maintain sales forecast spreadsheets for Sales Engineers.
- Support the management and development of several key customer accounts.
- Communicate with customers by telephone and email regarding orders, deliveries, quotations and general enquiries.
- Liaise with internal departments to help ensure customer requirements and delivery commitments are met.
- Maintain accurate customer and sales information and provide general sales administration support. xgikmsk
- Provide wider administrative and branch support as required.
About You
We are looking for someone ...
Internal Sales & Technical Support Co-ordinator in Shenley Church End employer: Quality Personnel
Quality Personnel is an excellent employer that values its employees by fostering a collaborative and supportive work culture in Milton Keynes. With a focus on professional development, employees are encouraged to grow their skills and advance within the company, while enjoying a dynamic environment that prioritises service excellence and teamwork. The role of Internal Sales & Tech Support Specialist offers a unique opportunity to engage with key accounts and contribute to meaningful projects in the manufacturing and engineering sectors.
