At a Glance
- Tasks: Analyse business processes and optimise ERP systems for a leading cycling distributor.
- Company: Join the UK's top distributor of premium bicycles and accessories.
- Benefits: Competitive salary, hybrid working, generous staff discounts, and exciting projects.
- Other info: Work with top cycling brands and enjoy excellent career growth opportunities.
- Why this job: Make a real impact by improving business systems in a collaborative environment.
- Qualifications: Experience in Business Analysis, ERP systems, and strong analytical skills.
The predicted salary is between 50000 - 65000 £ per year.
Are you an experienced Systems Analyst with a passion for improving business processes and getting the very best from ERP systems? Our client is the UK's leading distributor of premium bicycles, cycling components, clothing and accessories, partnering with some of the world's biggest cycling brands. As the business continues to grow, we're looking for a Senior Systems Analyst to play a pivotal role in the ongoing development, optimisation and support of their core business systems. This is an exciting opportunity for someone who enjoys working at the intersection of technology and business, collaborating with stakeholders across Operations, Finance, Sales, B2B Commerce and Warehousing to deliver scalable, efficient solutions that make a real impact.
The Role
Reporting into the IT team, you will take ownership of analysing business requirements, improving processes, supporting our ERP platform and delivering system enhancements that drive operational excellence. You'll combine business analysis, technical systems knowledge and project delivery experience to ensure our business applications continue to evolve with the needs of the organisation.
Key Responsibilities
- Business Analysis & Process Improvement
- Partner with stakeholders across the business to understand operational challenges and identify opportunities for improvement.
- Facilitate workshops to gather, analyse and document business and system requirements.
- Map current and future business processes, identifying inefficiencies and recommending practical solutions.
- Support business change initiatives by assessing impacts, defining success measures and ensuring successful adoption.
- Build strong relationships with software vendors and third-party suppliers to ensure timely support and issue resolution.
- Systems Analysis & Support
- Provide advanced 2nd and 3rd line support for the ERP system and integrated business applications.
- Investigate and resolve complex system issues through detailed root cause analysis.
- Manage system configuration, monitor data integrity and optimise system performance across multiple departments.
- Ensure systems remain reliable, scalable and aligned with business growth.
- Project Delivery
- Contribute throughout the full project lifecycle, from requirements gathering and solution design through testing, implementation and user adoption.
- Produce high-quality functional documentation and ensure successful delivery of project outcomes.
- Validate integrations, business rules and data flows to ensure robust end-to-end processes.
- Testing & Quality Assurance
- Develop and execute test plans, test scripts and User Acceptance Testing (UAT).
- Perform regression testing for system upgrades and enhancements.
- Ensure all system changes meet business requirements and quality standards before deployment.
- Reporting & Business Intelligence
- Design, develop and maintain operational and analytical reports.
- Work with stakeholders to understand reporting requirements and deliver meaningful business insights.
- Training & Documentation
- Deliver training to end users on new functionality and business processes.
- Produce user guides, knowledge articles, process documentation and technical specifications.
- Promote best practice and continuous improvement across business systems.
About You
You'll be an experienced Systems Analyst or Business Systems Analyst who enjoys working closely with both technical teams and business stakeholders.
Essential Skills & Experience
- Significant experience in Business Analysis and/or Systems Analysis within an ERP-centric environment.
- Hands-on experience supporting Enterprise Resource Planning (ERP) systems.
- Strong understanding of business processes and requirements gathering techniques.
- Experience writing SQL queries and working with relational databases.
- Excellent analytical and problem-solving skills.
- Strong stakeholder management and communication skills.
- Experience producing functional specifications, process documentation and technical documentation.
- A collaborative approach with the ability to manage multiple priorities.
Desirable Skills & Experience
- Experience with Sage X3 ERP.
- Microsoft SQL Server experience.
- Knowledge of Finance, Warehousing, Supply Chain, Distribution or B2B Commerce.
- Experience with Crystal Reports, Sage Enterprise Intelligence or similar reporting platforms.
- Understanding of APIs, systems integration and enterprise data flows.
- Experience with Magento, Shopify or other B2B ecommerce platforms.
- Knowledge of web services, automation and systems integration.
What's on offer?
- Competitive salary
- Hybrid working
- Generous staff discount scheme
- A collaborative and supportive working environment
- Opportunities to work on exciting business-critical projects
- The chance to work with one of the UK's leading cycling distributors
Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 6th year running!). Please note due to the volume of applications we receive you will only be contacted if we are progressing your application.
Senior Systems Analyst employer: Quality Personnel
Join a dynamic team at the UK's leading distributor of premium bicycles, where your role as a Senior Systems Analyst will not only enhance your career but also contribute to the growth of a passionate cycling community. Enjoy a collaborative and supportive work culture, competitive salary, and hybrid working options, while having the opportunity to work on exciting business-critical projects that make a real impact. With generous staff discounts and a focus on employee development, this is an excellent place for those looking to thrive in a meaningful and rewarding environment.
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We think this is how you could land Senior Systems Analyst
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We think you need these skills to ace Senior Systems Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Quality Personnel.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Quality Personnel. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Quality Personnel
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
