Senior Systems Analyst in Milton Keynes

Requirements

• Significant experience in business analysis and/or systems analysis within an ERP-centric environment.
• Hands‑on experience supporting Enterprise Resource Planning (ERP) systems.
• Strong understanding of business processes and requirements gathering techniques.
• Experience writing SQL queries and working with relational databases.
• Excellent analytical and problem‑solving skills.
• Strong stakeholder management and communication skills.
• Experience producing functional specifications, process documentation and technical documentation.
• A collaborative approach with the ability to manage multiple priorities.
• Experience with Sage X3 ERP is desirable.
• Microsoft SQL Server experience is desirable.
• Knowledge of Finance, Warehousing, Supply Chain, Distribution or B2B Commerce is desirable.
• Experience with Crystal Reports, Sage Enterprise Intelligence or similar reporting platforms is desirable.
• Understanding of APIs, systems integration and enterprise data flows is desirable.
• Experience with Magento, Shopify or other B2B ecommerce platforms is desirable.
• Knowledge of web services, automation and systems integration is desirable.

Responsibilities

• Partner with stakeholders across the business to understand operational challenges and identify opportunities for improvement.
• Facilitate workshops to gather, analyse and document business and system requirements.
• Map current and future business processes, identifying inefficiencies and recommending practical solutions.
• Support business change initiatives by assessing impacts, defining success measures and ensuring successful adoption.
• Build strong relationships with software vendors and third‑party suppliers to ensure timely support and issue resolution.
• Provide advanced 2nd and 3rd line support for the ERP system and integrated business applications.
• Investigate and resolve complex system issues through detailed root cause analysis.
• Manage system configuration, monitor data integrity and optimise system performance across multiple departments.
• Ensure systems remain reliable, scalable and aligned with business growth.
• Contribute throughout the full project lifecycle, from requirements gathering and solution design through testing, implementation and user adoption.
• Produce high‑quality functional documentation and ensure successful delivery of project outcomes.
• Validate integrations, business rules and data flows to ensure robust end‑to‑end processes.
• Develop and execute test plans, test scripts and User Acceptance Testing (UAT).
• Perform regression testing for system upgrades and enhancements.
• Ensure all system changes meet business requirements and quality standards before deployment.
• Design, develop and maintain operational and analytical reports.
• Work with stakeholders to understand reporting requirements and deliver meaningful business insights.
• Deliver training to end users on new functionality and business processes.
• Produce user guides, knowledge articles, process documentation and technical specifications.
• Promote best practice and continuous improvement across business systems.
• Technologies
• ERP
• Support
• Magento
• SQL
• Sage
• Shopify
• Web
• Business Intelligence
• More

We are the UKs leading distributor of premium bicycles, cycling components, clothing and accessories, partnering with some of the worlds biggest cycling brands.

As our business continues to grow, we are looking for a Senior Systems Analyst to play a pivotal role in the ongoing development, optimisation and support of our core business systems.

This is an exciting opportunity to work at the intersection of technology and business, collaborating with stakeholders across Operations, Finance, Sales, B2B Commerce and Warehousing to deliver scalable, efficient solutions that make a real impact.

We offer a competitive salary, hybrid working, a generous staff discount scheme, a collaborative and supportive working environment, and opportunities to work on exciting business-critical projects.

We are also one of the UKs leading cycling distributors, and this role sits within our IT team supporting ERP and integrated business applications.

• last updated 27 week of 2026
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