At a Glance
- Tasks: Support customers with expert advice and drive sales for top cycling brands.
- Company: Join one of the UK's leading cycling distributors with a dynamic team.
- Benefits: Competitive pay, great team culture, and opportunities for growth.
- Other info: Fast-paced environment with a focus on building customer relationships.
- Why this job: Combine your passion for bikes with a rewarding customer service role.
- Qualifications: Experience in customer service or sales, strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Passionate about bikes? Love helping customers? Ready to join one of the UK’s leading cycling distributors? We’re looking for an enthusiastic and knowledgeable Customer Service Sales Advisor to join our dynamic team. Reporting directly to the Head of Customer Service, you’ll play a vital role in supporting our customers, providing expert product advice, and helping drive sales across our exciting portfolio of cycling brands. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building relationships with customers, and has a genuine passion for the cycling industry.
What You’ll Be Doing
- Handling inbound sales enquiries via phone and email.
- Providing expert technical advice across our product range.
- Proactively contacting customers with new product launches and special offers.
- Working closely with our Brand and Sales teams to ensure exceptional customer support.
- Managing your own workload effectively while delivering outstanding service.
What We’re Looking For
- Previous customer service and/or sales experience.
- Strong communication skills with excellent spoken and written English.
- Confidence in providing technical product advice.
- Good working knowledge of Microsoft Office applications.
- A solid understanding of Road and MTB bikes is desirable.
- Knowledge of Shimano products would be highly advantageous.
Customer Sales Advisor in Milton Keynes employer: Quality Personnel
Join a vibrant team at one of the UK's leading cycling distributors, where your passion for bikes and customer service can truly shine. We offer a supportive work culture that values employee growth, with opportunities for training and development in the cycling industry. Located in a dynamic environment, you'll enjoy the thrill of working with an exciting portfolio of brands while building lasting relationships with customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Advisor in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you chat with them, you can show off your passion for bikes and how you fit into their team.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your customer service experience and technical knowledge in a way that resonates with their needs. A confident delivery can make all the difference!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join cycling forums. Engaging with the community can give you insider tips and maybe even a referral to help you land that interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the cycling world.
We think you need these skills to ace Customer Sales Advisor in Milton Keynes
Some tips for your application 🫡
Show Your Passion for Bikes:Make sure to highlight your love for cycling in your application. We want to see that you’re not just looking for a job, but that you genuinely care about the industry and helping fellow bike enthusiasts.
Tailor Your Experience:When writing your application, focus on your previous customer service or sales experience. We’re keen to see how your skills can translate into providing expert advice and support to our customers.
Be Clear and Concise:Use clear language and keep your application straightforward. We appreciate good communication skills, so make sure your written English shines through without any fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Quality Personnel
✨Know Your Bikes
Brush up on your knowledge of road and MTB bikes, as well as Shimano products. Being able to discuss specific features and benefits will show your passion for cycling and help you stand out as a knowledgeable candidate.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family, focusing on how you would explain technical product details to customers.
✨Show Enthusiasm for Customer Service
Prepare examples from your previous experience where you went above and beyond for a customer. Highlighting your commitment to exceptional service will resonate well with the interviewers and demonstrate that you’re a great fit for their team.
✨Familiarise Yourself with the Company
Research the company’s cycling brands and recent product launches. Showing that you’ve done your homework will not only impress the interviewers but also help you tailor your answers to align with their values and goals.
