At a Glance
- Tasks: Help customers find the perfect bike products and provide expert advice.
- Company: Leading distributor in the cycling industry with a passion for bikes.
- Benefits: Full-time role with a chance to turn your cycling passion into a career.
- Other info: Opportunity to work with top brands and grow within the cycling community.
- Why this job: Join a dynamic team and share your love for cycling while helping others.
- Qualifications: Strong technical knowledge of bicycles and excellent communication skills.
The predicted salary is between 22050 - 26950 £ per year.
Location: Milton Keynes
Hours: Full Time, Monday to Friday (Office Based)
Contract: Permanent
Are you a cycling enthusiast with a passion for bikes, excellent technical knowledge and a talent for helping people? Our client, a leading distributor of branded cycle components, is looking to recruit an enthusiastic and knowledgeable Customer Sales Advisor to join their team in Milton Keynes. This is an excellent opportunity for someone who lives and breathes cycling, has a strong technical understanding of bicycles and enjoys sharing their expertise with others. Whether it's road bikes, mountain bikes, components or the latest cycling technology, you'll be confident talking all things bikes and helping customers (retailers) find the right products for their needs.
Reporting to the Head of Customer Services, the successful candidate will play an important role in delivering an excellent customer experience, combining their technical knowledge with a proactive approach to sales and customer support.
The Role
No two days will be quite the same. You'll be dealing directly with customers, providing expert product advice, identifying sales opportunities and ensuring they receive the support they need. Responsibilities will include:
- Handling inbound customer sales enquiries by telephone and email.
- Proactively contacting customers to promote special offers, new products and the latest product information.
- Providing knowledgeable technical advice across an extensive range of cycle components.
- Supporting customers with product queries and helping them identify the right solutions.
- Working closely with the Brand and Sales teams to ensure customers receive outstanding support.
- Managing your own workload and prioritising multiple tasks effectively.
- Building strong customer relationships and identifying opportunities to grow sales.
About You
Our client is looking for someone who is genuinely passionate about bicycles and has the technical knowledge to back it up. Ideally, you'll have experience within the cycle industry, although a strong technical background and genuine enthusiasm for cycling are equally important. You'll ideally have:
- Excellent all-round technical knowledge of bicycles, particularly Road and MTB.
- A good understanding of cycle components, specifications and compatibility.
- Knowledge of Shimano products (highly desirable).
- Previous experience in a customer-facing sales or customer service role.
- Excellent communication skills and a confident, professional telephone manner.
- Good written and spoken English.
- Strong organisational skills and the ability to manage your own workload.
- Confidence using Microsoft Office.
- A positive, proactive attitude and the ability to work effectively as part of a team.
Above all, you'll be approachable, enthusiastic and someone who enjoys talking bikes just as much as helping customers.
The Opportunity
This is a great opportunity to join an established business at the heart of the cycling industry, working with some of the best-known brands in the market. If you're looking to turn your passion and technical knowledge of cycling into a rewarding full-time career, this could be the ideal opportunity. If you know your way around a bike, enjoy working with people and have a genuine passion for cycling, we'd love to hear from you!
Please note due to the volume of applications we receive you will only be contacted if we are progressing your application.
Customer Sales Advisor employer: Quality Personnel
Quality Personnel is an excellent employer that values its employees by fostering a collaborative and supportive work culture in Milton Keynes. With a focus on professional development, employees are encouraged to grow their skills and advance within the company, while enjoying a dynamic environment that prioritises service excellence and teamwork. The role of Internal Sales & Tech Support Specialist offers a unique opportunity to engage with key accounts and contribute to meaningful projects in the manufacturing and engineering sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Advisor
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Customer Sales Advisor at Quality Personnel, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Quality Personnel. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Quality Personnel:When writing your cover letter, make sure to tailor your message specifically for Quality Personnel. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Quality Personnel
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Quality Personnel that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Quality Personnel that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Quality Personnel’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
