At a Glance
- Tasks: Engage customers through calls and LiveChat, turning interactions into sales leads.
- Company: Join the prestigious Mercedes-Benz Financial Services team.
- Benefits: Earn £14.77 per hour with hybrid working and no weekend shifts.
- Other info: Comprehensive training provided; no automotive experience needed.
- Why this job: Develop your career with a leading automotive brand while delivering exceptional customer experiences.
- Qualifications: Strong communication skills and a customer-first approach are essential.
The predicted salary is between 14.77 - 14.77 £ per hour.
Location: Hybrid - 3 days in the office, 2 days working from home
Salary: £14.77 per hour
Hours: Full-time, Monday to Friday on a rotating shift pattern:
- 9:00am - 5:30pm
- 11:00am - 7:30pm
Contract: 12-Month Temporary Assignment
About the Role
We're looking for enthusiastic and customer-focused individuals to join a busy friendly team as a Lead Generation Retail Specialist on a 12-month temporary contract. This is an exciting opportunity to work with the prestigious Mercedes-Benz Financial Services brand, engaging with current and prospective customers across multiple digital and telephone channels.
You'll play a key role in delivering a consultative sales experience, identifying customer needs and helping connect them with the right Mercedes-Benz products, services and retailer network while ensuring full compliance with FCA and GDPR regulations. No previous automotive experience? No problem - full training will be provided.
What You’ll Be Doing
- Contact current and prospective customers through outbound telephone campaigns and LiveChat.
- Build rapport with customers to understand their needs and identify suitable vehicles, products and offers.
- Convert customer interactions into qualified sales leads for the Mercedes-Benz retailer network.
- Deliver exceptional customer service across every interaction.
- Ensure all conversations comply with FCA regulations and company standards.
- Maintain accurate customer records and process data in line with GDPR requirements.
- Work closely with retailer and dealer networks to support lead generation and sales opportunities.
- Continuously develop your knowledge of Mercedes-Benz products and services.
What We’re Looking For
- Excellent communication and relationship-building skills.
- A customer-first approach with the confidence to influence and engage customers.
- Strong attention to detail and a high level of accuracy.
- The motivation to achieve sales and performance targets.
- A professional and ethical approach to working within regulatory guidelines.
- Previous experience in a regulated sales or customer service environment (desirable).
- Knowledge of the automotive industry (desirable but not essential).
What We Offer
- £14.77 per hour.
- Hybrid working - 3 days in the office and 2 days from home.
- Monday to Friday working - no weekend shifts.
- Comprehensive training and ongoing support.
- The opportunity to work with one of the world's leading automotive brands.
- A collaborative and supportive team environment.
If you’re passionate about delivering exceptional customer experiences, enjoy working towards targets and want to develop your career with a premium automotive brand, we’d love to hear from you.
Lead Generation Retail Specialist in Buckingham employer: Quality Personnel
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StudySmarter Expert Advice🤫
We think this is how you could land Lead Generation Retail Specialist in Buckingham
✨Get Involved in Local Networking Events
Sales and business development thrive on personal connections, so hit up local networking events! These gatherings are a goldmine for temporary roles, allowing us to meet potential employers like Quality Personnel in person and leave a memorable impression.
✨Leverage Industry-Specific Job Boards
Jump onto job boards tailored for sales roles like SalesGravy or AngelList. Temporary positions often pop up there, so keep your eyes peeled and apply directly to roles that excite you — this could fast-track your application with companies like Quality Personnel.
✨Perfect Your Elevator Pitch
In sales, we know how crucial first impressions are. Craft a snappy elevator pitch that highlights your strengths and your interest in temporary roles. That way, when you meet someone from Quality Personnel or another potential employer, you’re ready to wow them on the spot!
✨Follow Up and Stay Engaged
After applying for a temporary position, don’t sit back and wait! Shoot a follow-up email about a week later. This shows your enthusiasm for the role at Quality Personnel and helps keep you on their radar — you might just make the right kind of noise!
We think you need these skills to ace Lead Generation Retail Specialist in Buckingham
Some tips for your application 🫡
Show Off Your Sales Skills:In sales and business development, it's all about proving you can drive results. Make sure your CV highlights any previous experience in hitting targets or boosting sales. Numbers really speak — include any sales figures or goals you've smashed to grab our attention!
Tailor Your Cover Letter to the Role:This is your chance to shine! Talk about why you're excited about the temporary role at Quality Personnel and how your skills can help us thrive. We want to see your motivation and how you can bring value to our team in a short period.
Highlight Your Relationship-Building Skills:Sales is all about connections. In your application, don't forget to mention your ability to build relationships with clients or colleagues. Share any examples where you've successfully nurtured partnerships or handled client objections — these stories can really help us see your potential.
Be Clear About Your Availability:Since this is a temporary position, let us know when you're available to start and how flexible you are with hours. This clarity helps us assess how well you fit into our immediate needs at Quality Personnel!
How to prepare for a job interview at Quality Personnel
✨Know Your Numbers
In sales and business development, being numbers-savvy is crucial. Brush up on key metrics like conversion rates and sales growth percentages that are relevant to the role at Quality Personnel. It’s all about showing you can analyse data to drive better decisions.
✨Be Prepared for Role-Play Scenarios
Expect role-play scenarios where you're asked to sell a product or handle objections. It’s a great chance to showcase your communication skills and your approach to overcoming challenges. Practice these with a friend or in front of the mirror – it can really help you feel at ease during the interview!
✨Highlight Flexibility and Adaptability
Since this is a temporary gig, emphasise your adaptability and willingness to jump in quickly. Share examples of how you've successfully adjusted to changes in previous roles or projects. Quality Personnel will want to know you're ready to hit the ground running.
✨Showcase Your Network and Collaborations
Temporary roles often require a strong network. Bring up any partnerships or connections you have that could benefit Quality Personnel. Whether it’s past clients or industry contacts, showing you can leverage relationships is a big plus in sales!
