Field Service Deployment Engineer in Milton Keynes

Job Description

Milton Keynes | 6 Month FTC | Field Based

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Make a Difference in Healthcare Technology

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Our client is a leading provider of diagnostic technology, supporting laboratories and healthcare facilities across the UK and Ireland. As part of a highly successful global in-vitro diagnostics organisation, they have built an excellent reputation for high-quality products, service and reliability.

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We are looking for a Field Service Deployment Engineer to join the wider Field Service team on a 6-month fixed-term contract, providing dedicated technical support for planned technology refreshes and infrastructure lifecycle activities across the installed analyser base.

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About the Role

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As a Field Service Deployment Engineer, you will carry out planned field-based IT deployment activities, ensuring systems are upgraded, configured and maintained efficiently while minimising disruption to laboratory operations.

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Your responsibilities will include:

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- Windows operating system upgrades and security patch remediation
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- System imaging, reimaging and configuration
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- IT hardware installation, replacement and commissioning
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- Software installation and configuration
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- Data backup, migration and restoration
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- System validation and troubleshooting
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- Supporting IT infrastructure and end-user technology
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- Working closely with Field Service Engineers, Technical Support and Product Management
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- Liaising directly with customers and providing professional technical support
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- Travelling to customer sites across the UK as required
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About You

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We're looking for an experienced IT professional who enjoys working hands-on in customer environments and is confident troubleshooting technical issues.

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You will ideally have:

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- 2+ years' experience in 2nd Line IT Support or an equivalent IT role
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- Strong experience providing field-based IT support
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- Experience with operating system deployment, imaging, configuration and troubleshooting
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- Proven experience installing, replacing and commissioning PC hardware
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- Understanding of networking fundamentals, including IP addressing and connectivity troubleshooting
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- Experience with data backup, migration and restoration
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- Strong IT infrastructure and end-user technology knowledge
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- Excellent written and verbal communication skills
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- Strong technical troubleshooting and problem-solving abilities
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- A flexible approach to work and willingness to travel
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- A full UK driving licence
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What's on Offer

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- 6-month fixed-term contract
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- 28 days' holiday plus public bank holidays
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- Pension scheme
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- Life insurance
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- Eligibility for company bonus payments
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- Income protection
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- Gym benefits
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- Employee Assistance Programme
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- Healthcare cover
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- Flexible and hybrid working
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- Cycle to Work Scheme (if eligible)
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- Salary Sacrifice Car Scheme
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- Company car (if eligible)
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Why Join?

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This is an exciting opportunity for an experienced 2nd Line IT Support or Field Service Engineer to join a leading healthcare technology organisation on a 6-month FTC.

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If you enjoy hands-on technical work, travelling to customer sites and solving complex IT problems, this could be an excellent opportunity to use your skills in a specialist healthcare environment.

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Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 6th year running!).

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Please note due to the volume of applications we receive you will only be contacted if we are progressing your application.

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