At a Glance
- Tasks: Support customers with sales and technical queries while managing orders and key accounts.
- Company: Join a leading engineering firm in Milton Keynes with a dynamic team.
- Benefits: Enjoy a competitive salary, 24 days holiday, and private medical insurance.
- Other info: Great opportunity for career growth in a supportive workplace.
- Why this job: Develop your sales and customer service skills in a fast-paced environment.
- Qualifications: Experience in sales support or administration, preferably in engineering or manufacturing.
The predicted salary is between 35000 - 40000 £ per year.
Location: Milton Keynes
Position: Full-time, office-based
Salary: £35,000 – £40,000 per annum
Holiday: 24 days + bank holidays
Benefits: Company pension + Private Medical Insurance after qualifying period
Start date: ASAP
Working hours: Monday–Thursday: 8:30am–5:00pm (45-minute lunch) Friday: 8:30am–4:00pm (45-minute lunch)
About the Role
We are looking for an experienced and proactive Internal Sales & Technical Support Co-ordinator to join our client’s busy team in Milton Keynes. This is a varied role combining internal sales, customer service, technical support and sales administration. You will work closely with customers and our external Sales Engineers, helping to manage customer enquiries, quotations, orders and key accounts while ensuring a high level of service at all times.
The ideal candidate will have previous experience in a busy sales administration or internal sales environment, preferably within a manufacturing or engineering business. Experience within the bearing industry would be highly advantageous. You will need to be confident communicating with customers by telephone and email, highly organised, commercially aware and able to work independently while supporting the wider sales team.
Key Responsibilities
- Provide sales and technical support to customers and assist with product enquiries.
- Handle incoming customer calls and respond promptly and professionally to enquiries.
- Proactively contact customers to follow up quotations, enquiries and potential sales opportunities.
- Assist the external sales team with market research and identifying potential opportunities.
- Help ensure customer orders are processed accurately and on time.
- Prepare and maintain sales forecast spreadsheets for Sales Engineers.
- Support the management and development of several key customer accounts.
- Communicate with customers by telephone and email regarding orders, deliveries, quotations and general enquiries.
- Liaise with internal departments to help ensure customer requirements and delivery commitments are met.
- Maintain accurate customer and sales information and provide general sales administration support.
- Provide wider administrative and branch support as required.
About You
We are looking for someone who is organised, commercially minded and enjoys working in a busy customer-focused environment. You will ideally have:
- Previous experience in a busy sales administration, internal sales or sales support role.
- Experience within a manufacturing or engineering environment.
- Experience within the bearing industry would be highly advantageous.
- Excellent verbal and written communication skills, with a confident and professional telephone manner.
- Strong customer service skills and a genuine commitment to providing excellent customer support.
- Good working knowledge of Microsoft Excel, Word and email.
- Strong administration and organisational skills, with excellent attention to detail.
- The ability to manage multiple priorities and meet deadlines in a busy environment.
- A proactive approach, with the confidence to use your own initiative.
- A professional and positive approach when dealing with customers and colleagues.
- The ability to build and maintain strong customer relationships.
What We Offer
- £35,000 – £40,000 salary, depending on experience.
- 24 days' annual leave plus bank holidays.
- Company pension scheme.
- Private Medical Insurance after the qualifying period.
- Full-time, permanent position based at our Milton Keynes office.
- A varied role within an established engineering/manufacturing environment.
- The opportunity to develop your sales, customer service and technical knowledge.
Interested? If you are an experienced sales support or internal sales professional with a background in engineering or manufacturing and are looking for your next opportunity, we would be pleased to hear from you.
Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 6th year running!). Please note due to the volume of applications we receive you will only be contacted if we are progressing your application.
Internal Sales & Technical Support Co-ordinator in Milton Keynes employer: Quality Personnel Services Limited Careers
Join a thriving manufacturing company in Milton Keynes as a Maintenance Engineer, where you will benefit from a supportive work culture that prioritises employee well-being and growth. With a comprehensive benefits package including a bonus scheme, health plan, and opportunities for long service awards, this role offers not just a job, but a pathway to a rewarding career in a rapidly expanding business. Embrace the chance to develop your skills in a hands-on environment while contributing to the smooth operation of essential site processes and equipment.
Contact Details:
Quality Personnel Services Limited Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales & Technical Support Co-ordinator in Milton Keynes
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales & Technical Support Co-ordinator at Quality Personnel Services Limited Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Quality Personnel Services Limited Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales & Technical Support Co-ordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales & Technical Support Co-ordinator in Milton Keynes
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Quality Personnel Services Limited Careers:When writing your cover letter, make sure to tailor your message specifically for Quality Personnel Services Limited Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Quality Personnel Services Limited Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Quality Personnel Services Limited Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Quality Personnel Services Limited Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Quality Personnel Services Limited Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
