At a Glance
- Tasks: Deliver excellent food and drink service in a busy riverside pub.
- Company: Join Quality Inns, a family-run pub group with a friendly atmosphere.
- Benefits: Enjoy staff discounts, skill development, and career progression opportunities.
- Other info: Located in scenic Arlingham; consider transport for early or late shifts.
- Why this job: Be part of a vibrant team creating memorable experiences for guests.
- Qualifications: Minimum two years' experience in a busy hospitality environment required.
The predicted salary is between 9.9 - 12.1 £ per hour.
Experienced Waiting & Bar Staff
Quality Inns is looking for experienced Waiting & Bar Staff to join the team at The Old Passage Inn, our newly opened riverside pub in Arlingham, Gloucestershire.
With beautiful views across the River Severn and a focus on great food, drink and friendly service, The Old Passage is an exciting place to work for hospitality professionals who enjoy being part of a busy, food‑led pub.
We’re looking for confident, enthusiastic and experienced front‑of‑house team members who can deliver excellent table service, manage larger tables and work efficiently during busy services.
A minimum of two years' experience in a busy, large-table table-service environment is essential for this role.
About the Role
As a member of our front‑of‑house team, you'll help create a welcoming atmosphere and ensure every guest receives friendly, attentive and efficient service.
- Providing excellent food and drink service in a busy pub environment.
- Taking orders accurately and communicating effectively with the kitchen team.
- Preparing and serving drinks, including alcoholic beverages, hot drinks and coffees.
- Maintaining clean, tidy and well‑presented bar, restaurant and service areas.
- Supporting colleagues to keep service running smoothly during busy periods.
- Helping create a positive guest experience that encourages customers to return.
We're looking for people who can hit the ground running, bring confidence and experience to the team, and take pride in delivering consistently high standards of service.
What We're Looking For
Essential experience and skills
- At least two years' experience in a busy restaurant, pub or similar hospitality environment.
- Knowledge & confidence serving beers, wines, spirits and other drinks.
- Strong communication and customer service skills.
- The ability to work under pressure while maintaining a friendly, professional approach.
- A reliable, organised and proactive attitude.
- Flexible approach to work alongside the evolving needs of a new site
- The ability to work well as part of a team.
Desirable skills
- Barista skills and experience preparing coffees.
- Experience changing beer barrels and assisting with cellar operations.
- What We Can Offer
The Old Passage is part of Quality Inns, a growing, family‑run pub group with 15 pubs across Gloucestershire and Devon.
We’re passionate about creating individual pubs with their own character, serving great food and providing welcoming places for our local communities and visitors.
Joining Quality Inns offers you
- Staff discounts on food and accommodation across our Gloucestershire and Devon sites.
- Opportunities to develop your hospitality skills and progress within the business.
- The chance to work as part of a friendly team in a newly refurbished riverside pub.
- The opportunity to build your experience within an established, family‑run hospitality group.
- Location and Transport
The Old Passage Inn is situated in the rural village of Arlingham, Gloucestershire, overlooking the River Severn.
Due to our rural location, applicants should consider their transport arrangements carefully, particularly for shifts starting early or finishing late.
We're looking for people who enjoy working in a busy environment, take pride in their service and want to be part of a team delivering a great experience for every guest.
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Experienced Waiting & Bar Staff – The Old Passage employer: Quality Inns LTD
The George, as part of the Quality Inns Group, is an exceptional employer that values its staff by providing a supportive work culture and opportunities for professional growth. With competitive pay, generous benefits including live-in accommodation and two consecutive weekdays off, employees can enjoy a balanced work-life while honing their culinary skills in a vibrant kitchen environment.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Waiting & Bar Staff – The Old Passage
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Quality Inns LTD. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Quality Inns LTD
Don't be shy about reaching out to Quality Inns LTD directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Experienced Waiting & Bar Staff – The Old Passage
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Quality Inns LTD and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Quality Inns LTD
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
