Head of Technology Business Management

The Enterprise Solutions business within S&P Global Market Intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data and services. The business portfolio offers a broad range of product offerings covering enterprise data management, investment management, loans platforms, regulatory and compliance solutions, and private markets solutions.

The Enterprise Solutions Technology function is accountable for delivering technology solutions for the ES products, in partnership with the product, commercial and wider divisional functions. The Enterprise Solutions Technology function comprises of the Business Segment / Product aligned delivery functions, Architecture & Design, Technology & Infrastructure Services, Engineering Enablement Services & Industrialization, Data Science & Data Engineering and Project Management Office.

This role will lead the Technology Project Management Office & Business Management team, which is accountable for project management and effective execution of deliverables and business management functions including reporting, metrics, insights, Quarterly Business Reviews etc. This group will work in close collaboration with the delivery leads of the business segments, ES Business Management overall ES Head of Business Performance, the Heads of Business Management and Business Insights, as well as various internal stakeholders to drive continuous improvements across processes and procedures.

The selected candidate will have a unique opportunity to:

• Shape the business processes across a billion-dollar portfolio.
• Work closely with senior management within ES as well as partners across the broader Market Intelligence division and SPGI organization to analyse results and identify opportunities to further derive and drive operational improvements.
• Work with a global team of over 2000 colleagues in technology.

Responsibilities include:

• Support the Head of Technology and the ES Technology function to deliver their business agenda and be the single point of accountability for Program Management and Business Operations.
• Provide insights & drive strategic alignment on multiple aspects of ES Technology organization including - organizational design, DE&I, location strategy, workforce planning, colleague engagement and communications and other related strategic objectives.
• Act as a senior technical expert within Business Performance and possess a reputation for thought leadership and introducing new methods to enhance operational performance in the organization related to business processes, technology changes, and data management.
• Identify strategic opportunities to improve operational effectiveness through close observation of day-to-day activities.
• Direct and support user training on operational changes, including changes to systems and processes.
• Lead Divisional and Corporate level initiatives and activities on behalf of ES.
• Organise and orchestrate business reviews at the ES level and external to ES.
• Address issues impacting revenue and margin performance across ES including resolution of sales and channel processing issues.
• Analyse and resolve complex, non-routine analytical or business problems in a timely and insightful manner.
• Work in close collaboration with the ES Business Performance team and the wider MI Technology Business Operations teams, Finance providing robust financial management and transparency & metrics.
• Accountable for curating and managing the agenda for the Quarterly / Monthly business reviews and other ES Technology related events.
• Work in close collaboration with the recruitment and talent acquisition partners, driving the execution of our hiring plans.

The successful candidate will need the following experiences and capabilities:

• Strong analytical skills and the ability to link activities to clear business outcomes.
• Strong communication skills, both oral and written, and the ability to communicate at all levels of the organization.
• Budgeting and financial tracking experience.
• Experience with establishing processes and controls to ensure smooth operations.
• Proven capability in influencing senior level decision makers across all functions.
• Experience presenting and working with senior level executives.
• Demonstrated project management experience.

We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you.

At S&P Global Market Intelligence, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivalled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology - the right combination can unlock possibility and change the world.

Our People: We're more than 35,000 strong worldwide - so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

Our Values: Integrity, Discovery, Partnership.

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you - and your career - need to thrive at S&P Global.

Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation.

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.