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- Tasks: Join our finance team as a Credit Controller, ensuring smooth operations and high-quality care.
- Company: Work for a family-run care home provider known for compassionate, luxury services across the South West and Midlands.
- Benefits: Enjoy a competitive salary, supportive environment, and the chance to make a real impact.
- Why this job: Be part of a reputable organization dedicated to exceptional care while developing your finance skills.
- Qualifications: GCSE in English and Maths required; one year of credit control or accounting experience preferred.
- Other info: Experience in the care sector is a plus; proficiency in Sage 200 is advantageous.
The predicted salary is between 22800 - 34200 £ per year.
Job Title: Credit Controller (Care Homes)
Location: Head Office, Swindon, Wiltshire
Salary: Up to £28,500 per year (salary is negotiable for the right candidate)
Contract: Full-Time, 40 hours per week
About the Role
Quality Care Recruit is hiring on behalf of a well-established family-run care home provider with an outstanding reputation across the South West and Midlands. Known for their compassionate and high-quality care, our client provides personalised services across a number of luxury care homes. We are seeking an experienced Credit Controller to join their finance team, supporting the smooth operation of their finance and revenue functions to ensure each resident continues to receive the highest standard of care in a safe and welcoming environment.
Key Responsibilities
- Sales Ledger Support : Conduct weekly and monthly reconciliations for Local Authorities, manage resident admissions and discharges, and update contract terms as needed.
- Income Reconciliation : Ensure timely month-end income reconciliation, monitor overdue balances, and issue reminders per credit control policies.
- Payment Coordination : Develop positive relationships with customers to facilitate timely payments and collaborate with internal sales teams to resolve outstanding issues.
- Account Management : Manage a shared inbox for customer queries, invoices, and statements, ensuring prompt and professional communication.
- Reconciliation Duties : Perform daily reconciliation of customer accounts and bank statements using Sage 200.
- Debt Analysis : Monitor accounts for potential bad debt, providing regular updates to the Financial Controller.
- Ad-hoc Support : Assist in implementing new financial policies and managing historical debts as required.
Candidate Profile
- Qualifications : Minimum GCSE in English and Maths (A-C grade or equivalent).
- Experience : At least one year in credit control or accounting within a high-transaction or labour-intensive environment; experience in the care sector is a plus.
- Skills : Strong reconciliation skills, proficiency in MS Office (particularly Excel), and experience with Sage 200 is advantageous.
- Personal Attributes : Self-motivated with excellent prioritization skills, a strong team player, and possesses outstanding interpersonal abilities.
What’s on Offer
- A supportive and collaborative work environment within a reputable care home group.
- Competitive salary and benefits package.
- An opportunity to bring your expertise to a meaningful organisation dedicated to providing exceptional care.
Apply Today
Make a difference by joining our clients team. Apply through Quality Care Recruit, the trusted recruitment partner for leading care providers in the UK.
Credit Controller employer: Quality Care Recruit
Contact Detail:
Quality Care Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with the care sector and its financial processes. Understanding the unique challenges faced by care homes will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your experience with Sage 200 and any relevant accounting software. Being able to discuss specific examples of how you've used these tools in previous roles can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your approach to managing customer relationships. Since developing positive relationships is key for this role, think of examples where you've successfully resolved payment issues or improved communication.
✨Tip Number 4
Showcase your reconciliation skills by being ready to explain your process. Discussing how you ensure accuracy and timeliness in reconciliations will demonstrate your attention to detail and reliability.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Credit Controller in a care home setting. Familiarize yourself with key tasks such as income reconciliation and payment coordination.
Tailor Your CV: Highlight your relevant experience in credit control or accounting, especially if you have worked in high-transaction environments or the care sector. Emphasize your skills in reconciliation and any experience with Sage 200.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to this specific role. Mention your understanding of the importance of financial operations in providing quality care and how your skills align with the company's values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your documents are clear, professional, and free of typos to make a strong first impression.
How to prepare for a job interview at Quality Care Recruit
✨Showcase Your Experience
Be prepared to discuss your previous experience in credit control or accounting, especially in high-transaction environments. Highlight any relevant experience in the care sector, as it will resonate well with the company's values.
✨Demonstrate Reconciliation Skills
Since strong reconciliation skills are crucial for this role, be ready to provide examples of how you've successfully managed reconciliations in the past. Discuss your familiarity with tools like Sage 200 and MS Excel.
✨Emphasize Interpersonal Abilities
The role requires building positive relationships with customers and internal teams. Prepare to share instances where your interpersonal skills helped resolve issues or facilitated timely payments.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's finance operations and their approach to credit control. This shows your genuine interest in the role and helps you understand how you can contribute effectively.
