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- Tasks: Provide top-notch admin support to our Executive team and Board.
- Company: Join the UK's leading quality body for higher education.
- Benefits: Flexible remote work, competitive salary, and great career development.
- Why this job: Make a real impact in governance while supporting education quality.
- Qualifications: Experience in governance and strong organisational skills required.
- Other info: Be part of a diverse team committed to equity and inclusion.
The predicted salary is between 24750 - 31200 £ per year.
The Quality Assurance Agency for Higher Education Gloucester, United Kingdom QAA Remote working Range 24.750,00-31.200,00 GBP per year
Company Description
This is an exciting time to join an organisation with an essential role in the UK’s tertiary education sector.
QAA is the UK’s independent quality body for tertiary education, and our purpose is to ensure that students and learners experience the highest possible quality of education.We have changed to meet the evolving needs of a sector that has undergone reform across all nations of the UK.
We are the UK’s authority on quality and standards, acting as custodian on behalf of the sector of reference points including the UK Quality Code for Higher Education, Subject Benchmark Statements, and the Frameworks for Higher Education Qualifications.
Throughout the UK we are the trusted partner of governments and funding bodies. In Scotland, Wales, and Northern Ireland, we work in collaboration with the sector to meet the needs of each nation. In England, our highly successful membership programme provides a rich source of resources to strategic leads, quality specialists and students and learners alike. Globally we are recognised as one of the world\’s leading quality bodies and support the UK sector as it welcomes international students and extends its reach through transnational education.
We are a remote-first organisation and encourage day-to-day flexibility. It’s important to us that our working environment enables us to deliver our services in a way and location that provides the best outcomes for our stakeholders and customers and meets their expectations. Alongside this we want individuals and teams to feel empowered to work where, when, and how they want, providing that business needs are met.
Position
The role is responsible for providing high-quality administrative and secretariat support to the Assistant Company Secretary, the Executive Director of Corporate Affairs, the wider Executive team, and the QAA Board and its sub-committees (including the Nursing and Midwifery Council oversight committee), ensuring that business needs are met. The role will also Support the Assistant Company Secretary and Executive Director of Corporate Affairs with information requests, complaints and appeals (also known as representations) and maintain the Agency’s annual corporate calendar and ensure that statutory registers and others are up to date.
Requirements
We’re looking for someone with experience in governance and committee servicing to join our Governance team. You’ll have experience in providing administrative and executive support in a professional environment, working with senior managers and liaising with customers or external stakeholders and of handling sensitive and confidential information with care. You’ll have a proactive, collaborative mindset and excellent interpersonal skills, with the ability to work effectively with colleagues at all levels. Strong organisational skills and attention to detail are essential, as are excellent organisational and prioritisation skills with a flexible can-do attitude and an ability to adjust to accommodate changing priorities and deadlines. You will have a keenness to develop expertise in governance and the higher education sector more generally, and an interest in sustainability and ways to improve carbon reporting and meet QAA’s net zero by 2040 target.
More information about this role can be found in the job description. If you would like more information in advance of applying please contact careers@qaa.ac.uk
Other information
Are you interested in corporate governance?Do you thrive as a member of a connected, informed and collaborative workplace culture?If so, we’d love to hear from you.
We’re looking for a highly organised Governance Support Officer to help support our Board, its subcommittees and the wider Agency, as part of our Corporate Affairs team.
Location: We offer employees the opportunity to work flexibly from home, providing it is within the UK
Job type: Part time (0.5FTE), permanent
Hours: 17.5 hours per week, flexible working available
Band: 3
Salary: £24,750 – £31,200 pro rata per annum, dependent upon knowledge, skills and experience, plus excellent benefits
The closing date for applications is Sunday, 28 September 2025. If you are interested in the vacancy do not hesitate to apply; based on response rate and quality of applications, we may close this vacancy early.
We are also advertising for a Visitor Services Coordinator at 0.5FTE at the same band.We expect to appoint separately to the two roles, but we could consider combining them into a single full-time role for an exceptional candidate who wished to do that.
To apply, please create a profile on our recruitment portal and submit your CV with a covering letter outlining your experience. Only applications which include a CV, and a cover letter will be considered for the role.
QAA recognises the positive benefits of equity, diversity and inclusion. Our aim is to be truly representative of all sections of society, and for all to feel respected, free to be themselves no matter what their identity or background, and able to give their best. We value the differences that a variety of backgrounds, experiences, perspectives and skills brings and strongly encourage suitably qualified applicants to apply and join us.
We are committed to ensuring accessibility for all applicants. If you need any reasonable adjustments to participate in the recruitment process, please careers@qaa.ac.uk . We are committed to working with all to understand what accommodations are necessary to ensure a fair and accessible process.
If you have not heard from QAA within three weeks of the closing date for this vacancy, then your application has not been successful. Please be aware that we are unable to provide feedback on individual job applications.
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Governance Support Officer employer: Quality Assurance Agency
Contact Detail:
Quality Assurance Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Governance Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the higher education sector, especially those involved in governance. A friendly chat can open doors and give you insights that might just land you that Governance Support Officer role.
✨Tip Number 2
Prepare for interviews by researching QAA’s mission and values. Show us you’re not just another candidate; demonstrate your passion for quality education and how you can contribute to our goals.
✨Tip Number 3
Practice your responses to common interview questions, especially around governance and committee servicing. We want to see your proactive mindset and how you handle sensitive information with care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Governance Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Governance Support Officer role. Highlight your experience in governance and committee servicing, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about governance and how your skills align with QAA’s mission. Keep it concise but impactful!
Showcase Your Interpersonal Skills: Since this role involves liaising with senior managers and external stakeholders, make sure to highlight your excellent interpersonal skills. Share examples of how you've successfully collaborated in previous roles.
Apply Through Our Website: Don’t forget to apply through our recruitment portal! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Quality Assurance Agency
✨Know Your Governance Stuff
Make sure you brush up on your knowledge of governance and committee servicing. Familiarise yourself with the UK Quality Code for Higher Education and other relevant frameworks. This will show that you're not just interested in the role, but that you understand its importance in the higher education sector.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and met deadlines, especially in a professional environment.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle sensitive information and work with senior managers. Think of scenarios where you had to deal with confidential matters or liaise with external stakeholders, and be prepared to explain how you navigated those situations.
✨Demonstrate Your Collaborative Mindset
This role is all about teamwork, so be ready to talk about how you work effectively with colleagues at all levels. Share examples of how you've contributed to a positive workplace culture and how you adapt to changing priorities while maintaining a collaborative approach.