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- Tasks: Lead the implementation of our cutting-edge marketing platform for clients and transform their sales processes.
- Company: Join Qualified, a top B2B marketing platform trusted by brands like Crunchbase and Grubhub.
- Benefits: Enjoy a collaborative culture, fast-paced environment, and opportunities for personal growth.
- Why this job: Be at the forefront of marketing tech innovation while making a real impact on customer success.
- Qualifications: 3+ years in software, strong communication skills, and a passion for helping customers thrive.
- Other info: Diversity and inclusion are core values; we welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Overview
Join to apply for the Qualified Success Architect (EMEA) role at Qualified.
Responsibilities
- Delivering and leading customers through the Qualified Implementation Framework
- Interface with Enterprise Architects to outline the optimal technical architecture for customers onboarding Qualified products
- Document technical requirements in order to implement a Qualified Data Model aligned to our customers business objectives
- Establish a deep consultative relationship with various client business units
- Provide coaching and education to key stakeholders about Conversational Marketing to improve adoption of Qualified products
- Conduct Quarterly Business Reviews with key stakeholders
- Identify successful customers and work with our Marketing team to turn them into advocates with case studies and testimonials
- Engage in internal product discussions, bringing customer feedback into actionable insights to help shape the product roadmap
- Executive analysis of customer health score to achieve renewal targets
Qualifications
- 3+ years of Mid Market/Enterprise software experience
- Excellent interpersonal, communication, persuasion, presentation and writing skills
- Deep working knowledge of Salesforce CRM
- Working knowledge of marketing automation systems
- Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications
- Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
- Must be willing to work in a fast-paced startup environment with multiple roles
- You possess a bachelor’s degree
- Passion for making customers successful with software solutions
About Qualified
Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.
One Team We’re all in this together with a shared goal: grow the business and each other. Work as a team, win as a team. Collaborate and strategize across departments to deliver A+ work. We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small.
Customer Obsessed Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do “Whatever it takes” to make them successful. Prove the ROI. Only when our customers win do we win.
Think Big & Move Fast We’re defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don’t settle for status quo.
Diversity & Inclusion Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Professional Training and Coaching
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Qualified Success Architect (EMEA) employer: Qualified
Contact Detail:
Qualified Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Qualified Success Architect (EMEA)
✨Tip Number 1
Familiarise yourself with the Qualified Conversational Marketing Platform. Understanding its features and benefits will allow you to speak confidently about how it can transform sales and marketing processes during interviews.
✨Tip Number 2
Network with current or former employees of Qualified on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Brush up on your Salesforce CRM knowledge, as it's a key requirement for this role. Consider taking online courses or tutorials to enhance your understanding and demonstrate your commitment to mastering the tools you'll be using.
✨Tip Number 4
Prepare to discuss your problem-solving skills in detail. Think of specific examples where you've successfully met business requirements with technical solutions, as this will showcase your ability to thrive in a fast-paced startup environment.
We think you need these skills to ace Qualified Success Architect (EMEA)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Mid Market/Enterprise software, particularly any roles that involved customer success or technical implementation. Use keywords from the job description to align your skills with what Qualified is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer success and how your background in Salesforce CRM and marketing automation systems makes you a great fit for the role. Share specific examples of how you've helped clients achieve their goals.
Showcase Technical Skills: Since the role requires knowledge in web/scripting technologies, be sure to include any relevant projects or experiences that demonstrate your proficiency in HTML, CSS, JavaScript, and SaaS applications. This will help you stand out as a candidate.
Highlight Problem-Solving Abilities: Provide examples in your application that showcase your outstanding problem-solving skills. Describe situations where you met business requirements with technical solutions, as this aligns well with the responsibilities of the Qualified Success Architect.
How to prepare for a job interview at Qualified
✨Understand the Product
Before your interview, make sure you have a solid understanding of Qualified's Conversational Marketing Platform. Familiarise yourself with how it works and its benefits for B2B companies. This will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Showcase Your Technical Skills
Given the technical nature of the role, be prepared to discuss your experience with Salesforce CRM and any marketing automation systems you've used. Highlight your knowledge of web technologies like HTML, CSS, and JavaScript, as well as how you've applied these skills in previous roles.
✨Emphasise Customer Success
Qualified values customer obsession, so be ready to share examples of how you've helped clients achieve success in past positions. Discuss specific strategies you've implemented to improve customer adoption and satisfaction, and how you measure success.
✨Prepare for Problem-Solving Scenarios
Expect to encounter questions that assess your problem-solving abilities. Think of scenarios where you've had to meet business requirements with technical solutions. Be ready to explain your thought process and the outcomes of your actions.
