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- Tasks: Join a talented team to lead customers through the Qualified Implementation Framework.
- Company: Qualified, a leading B2B marketing platform with a focus on innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact in a fast-paced startup environment while helping customers succeed.
- Qualifications: 3+ years in software, excellent communication skills, and a passion for customer success.
- Other info: Diverse and inclusive workplace with a commitment to teamwork and innovation.
The predicted salary is between 60000 - 80000 ÂŁ per year.
Join to apply for the Qualified Success Architect (EMEA) role at Qualified. Qualified is the Agentic Marketing Platform for B2B companies. With Piper the AI SDR Agent, Qualified offers a whole new way to grow inbound pipeline. Piper operates across both the website and email, working to engage website visitors, capture leads, and convert buyers into pipeline around the clock. Hundreds of the world’s leading brands—including Crunchbase, Asana, Box, and Grubhub—choose Qualified to increase lead conversions, generate more meetings, and improve efficiency within their inbound pipeline motion.
What You Will Be Doing:
- Come to work with an amazing and talented team
- Work hard, learn a ton, and have fun every day
- Deliver and lead customers through the Qualified Implementation Framework
- Interface with Enterprise Architects to outline the optimal technical architecture for customers onboarding Qualified products
- Document technical requirements in order to implement a Qualified Data Model aligned to customers' business objectives
- Establish a deep consultative relationship with various client business units
- Provide coaching and education to key stakeholders about Conversational Marketing to improve adoption of Qualified products
- Conduct Quarterly Business Reviews with key stakeholders
- Identify successful customers and work with the Marketing team to turn them into advocates with case studies and testimonials
- Engage in internal product discussions, bringing customer feedback into actionable insights to help shape the product roadmap
- Perform executive analysis of customer health score to achieve renewal targets
Qualifications:
- 3+ years of Mid Market/Enterprise software experience
- Excellent interpersonal, communication, persuasion, presentation and writing skills
- Deep working knowledge of Salesforce CRM
- Working knowledge of marketing automation systems
- Knowledge in web/scripting technologies, HTML, CSS, JavaScript and SaaS applications
- Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
- Must be willing to work in a fast-paced startup environment with multiple roles
- Bachelor’s degree required
- Passion for making customers successful with software solutions
About Qualified:
Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.
One Team: We’re all in this together with a shared goal: grow the business and each other. Work as a team, win as a team. Collaborate and strategize across departments to deliver A+ work. We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins, big or small.
Customer Obsessed: Prioritise the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do “Whatever it takes” to make them successful. Prove the ROI. Only when our customers win do we win.
Think Big & Move Fast: We’re defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We don’t settle for status quo.
On the heels of their Series C financing, Qualified is looking to grow the team so that they can do even more, even faster; they’re focused on delivering our customers more innovation, additional services, an expanded product portfolio, and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced, fast-growing company that is doing big things.
Diversity & Inclusion: Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Qualified Success Architect (England & Ireland) in London employer: Qualified
Contact Detail:
Qualified Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Qualified Success Architect (England & Ireland) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Qualified on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Qualified's products inside out. Dive into their website and get familiar with Piper and how it helps businesses. Showing that you know your stuff will impress the hiring team!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of a Success Architect. Use specific examples from your past work to demonstrate your problem-solving skills and customer obsession.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your excitement about the role can keep you top of mind. Plus, it shows you’re genuinely interested in joining the team at Qualified.
We think you need these skills to ace Qualified Success Architect (England & Ireland) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Qualified Success Architect role. Highlight your experience with B2B software and any relevant technical skills, like Salesforce CRM or web technologies, to show us you’re the perfect fit!
Show Your Passion: We love candidates who are genuinely excited about helping customers succeed. In your application, share examples of how you've gone above and beyond to support clients in previous roles. Let your enthusiasm shine through!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our official website! This helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Qualified
✨Know Your Stuff
Make sure you have a solid understanding of Qualified's products and the role of a Success Architect. Brush up on your knowledge of Salesforce CRM and marketing automation systems, as well as web technologies like HTML, CSS, and JavaScript. This will help you answer technical questions confidently.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully solved complex problems in previous roles. Highlight how you met business requirements with technical solutions, as this aligns perfectly with what the company is looking for in a candidate.
✨Emphasise Customer Success
Since the role is all about making customers successful, be ready to share your experiences in building consultative relationships and driving customer adoption of software solutions. Talk about how you've prioritised customer needs and contributed to their success in past positions.
✨Be Ready to Collaborate
Qualified values teamwork, so demonstrate your ability to work collaboratively across departments. Prepare to discuss how you've engaged with different teams in the past and how you can contribute to a culture of collaboration and innovation at Qualified.