At a Glance
- Tasks: Welcome patients, present treatment plans, and coordinate appointments in a modern dental practice.
- Company: Established private dental practice in Central London with a friendly team.
- Benefits: Competitive salary, ongoing training, and a supportive work environment.
- Other info: Immediate start available with opportunities for career development.
- Why this job: Join a professional team and make a real difference in patients' dental journeys.
- Qualifications: 3+ years in a private dental practice and excellent communication skills.
Treatment Coordinator / Receptionist – Fully Private Dental Practice
Hours: Full-time, 40 hours per week (Monday to Friday) - NO Weekends!
About the Role
We are recruiting on behalf of a well-established, fully private dental practice in Central London for an experienced and confident Treatment Coordinator / Receptionist. This is an exciting opportunity to join a friendly, professional team where you'll play a key role in delivering an exceptional patient journey. You'll build strong relationships with patients, present treatment plans, coordinate appointments, and support clinicians in a modern private practice.
Key Responsibilities
- Welcome and support patients with outstanding customer service
- Present treatment plans and discuss costs confidently
- Build patient relationships and increase treatment acceptance
- Manage enquiries by phone and email
- Book consultations and coordinate clinician diaries
- Follow up outstanding treatment plans
- Process payments and finance applications (where applicable)
- Maintain accurate patient records using SOE
- Work closely with dentists and the wider practice team
Essential Requirements
- Minimum 3 years' experience in a fully private dental practice
- Previous experience as a Treatment Coordinator or Senior Dental Receptionist with treatment presentation responsibilities
- Excellent knowledge of SOE (Software of Excellence) – essential
- Outstanding communication and organisational skills
- Professional, confident, and patient-focused
Desirable
- Experience with cosmetic dentistry, Invisalign or implants
- Finance application experience (Tabeo, Chrysalis, Medenta)
- GDC-registered Dental Nurse (advantageous but not essential)
What We Offer
- Competitive salary from £33,000 DOE
- Friendly and supportive team
- Modern, fully private practice
- Ongoing training and career development
- Immediate start available
Dental Treatment Coordinator employer: Qualified Staff
Join a well-established, fully private dental practice in Central London, where you will be part of a friendly and professional team dedicated to delivering exceptional patient care. Enjoy a competitive salary, ongoing training, and career development opportunities in a modern practice that values strong relationships with patients and supports your growth in the dental field. With no weekend work, this role offers a perfect work-life balance while you contribute to a rewarding patient journey.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Treatment Coordinator
✨Tap into Local Dental Societies
Get connected with your local dental societies and associations. These groups often have job boards or events where you can meet potential employers face-to-face. Plus, being active in these communities shows your commitment to the field!
✨Join Dental Conferences and Workshops
Keep an eye out for dental conferences and workshops happening in your area. These events are a goldmine for networking and can lead to job opportunities. Strike up conversations with attendees and speakers—you never know who might be hiring!
✨Highlight Your Specialisations
When chatting with potential employers, don’t shy away from showcasing any special skills or areas of interest—such as paediatric dentistry or cosmetic procedures. Tailoring your pitch to reflect what makes you stand out can really set you apart!
✨Check Out Our Website for Open Positions
Don’t forget to browse our website for any job postings by clinics actively looking for full-time dentists. Applying through us can get you noticed faster, so make sure to submit your application directly when you find a position that fits!
We think you need these skills to ace Dental Treatment Coordinator
Some tips for your application 🫡
Show off your qualifications!:Make sure your CV highlights any dental qualifications you have, such as your degree and any specialisations or certifications. We want to see a clear educational background and details of any dental training you’ve undergone, especially if you have experience with specific techniques or technologies.
Stand out with your clinical experience:In dentistry, practical experience speaks volumes! Include relevant clinical placements or internships on your CV, detailing the skills you honed and treatments you performed. This will highlight your hands-on abilities and familiarity with dental practices, making you an attractive candidate for Qualified Staff.
Craft a compelling cover letter:Your cover letter is your chance to show us why you're passionate about dentistry and why you're keen to join Qualified Staff. Share specific experiences that ignited your interest in the field and how you envision contributing to the team. Keep it personable and engaging!
Tailor your application to us:We’re all about finding the right fit here at Qualified Staff! Be sure to tweak both your CV and cover letter to reflect how your values and goals align with ours. Highlight any experiences that show your teamwork, patient care, and adaptability in dental settings!
How to prepare for a job interview at Qualified Staff
✨Master the Clinical Skills Assessment
As a full-time candidate in dentistry, expect to showcase your clinical skills during the interview. Brush up on practical scenarios, and be ready to demonstrate techniques. They might throw in a live assessment, so practice your hand motions and communication while working on models or during mock exams.
✨Know Your Tools and Technology
Familiarise yourself with the latest dental technologies and tools that are commonly used in practice. Be ready to discuss how you integrate these into patient care, and don’t shy away from mentioning experiences with specific equipment or software that Qualified Staff might use.
✨Highlight Patient Care Experience
In a full-time role, patient interaction is key. Prepare anecdotes that showcase your communication skills and ability to empathise with patients. Discuss your approach to patient care, including how you handle difficult conversations or challenging cases—this will really set you apart.
✨Engage in Professional Development Discussion
Show your commitment to ongoing learning and professional growth during the interview. Be ready to discuss any courses, certifications, or workshops you've undertaken and how they’ve equipped you for a role at Qualified Staff. This demonstrates not just your skills but also your dedication to advancing in the field.
