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- Tasks: Join our team as a Dental Receptionist, managing patient experiences and coordinating treatments.
- Company: A private dental practice in the prestigious Harley Street medical district.
- Benefits: Full-time hours with a friendly team and a vibrant work environment.
- Why this job: Make a difference in patients' lives while developing your skills in a supportive setting.
- Qualifications: 3 years of experience in a private dental practice and proficiency in dental software.
- Other info: Dynamic role with opportunities for growth and learning in a collaborative atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an experienced Dental Receptionist/Treatment Coordinator.
The practice is fully private and located in the heart of the Harley Street medical district. We are seeking an enthusiastic, friendly, and hard-working person to join our lovely team!
Job Overview
- Full-time 40 hours in 5 days
- Monday - Friday (shifts required depending on rota: 07:30-16:30 and 09:30-18:30)
Requirements
- Experience in working at a private dental practice (preferably 3 years)
- Understanding of procedures and workflow
- Experience with dental software; ideally SOE
- Proficient knowledge and computer literacy in all Microsoft Office programmes such as Word, Excel, Outlook
Main Duties
- Opening reception, logging in and switching on
- Warmly greeting and acknowledging patients as they arrive
- Ensure the consistent delivery of an excellent ‘patient experience’
- Answering the phone and responding to emails
- Diary management, scheduling, and rescheduling patient appointments
- Following daily reception checklist and highlighting tasks when complete
- Setting up recalls for dental appointments
- Treatment coordination: contacting patients to book for outstanding treatment and keeping track
- Creating treatment plan estimates and emailing/printing for patients
- Monitor the conversion of treatment plans and liaise with patients with outstanding treatment plans
- Arranging for dental scans and appointments elsewhere when required
- Taking payments and logging card and cash patients in book
- Emailing patient invoices, completing, and filing insurance forms
- Debt collecting
- Formatting and emailing referral letters and x-rays/scans to external clinicians
- Assist the clinical team in the delivery of high-quality and safe patient care
- Managing office and stock supplies
- Office duties including document filing, scanning, copying, and shredding
- Tracking lab work incoming and outgoing
- Bank and post run
- Cashing up and closing the reception and the building securely at the end of day
- Any other duties which may be requested by the practice owner or practice manager from time to time
Dental Receptionist-Treatment Coordinator employer: Qualified Staff
Contact Detail:
Qualified Staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist-Treatment Coordinator
✨Tip Number 1
Network like a pro! Reach out to your contacts in the dental field and let them know you're on the hunt for a Dental Receptionist/Treatment Coordinator role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common interview questions your way, especially those related to patient experience and treatment coordination. The more comfortable you are, the better you'll shine in front of potential employers.
✨Tip Number 3
Show off your tech skills! Make sure you're familiar with dental software like SOE and Microsoft Office. If you can demonstrate your proficiency during interviews, it’ll give you a leg up on the competition.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes put you ahead of the pack. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Dental Receptionist-Treatment Coordinator
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in a private dental practice, especially if you've got around 3 years under your belt. We want to see how your background aligns with the role, so don’t hold back!
Be Personable: Since we’re all about creating a warm and welcoming environment for our patients, let your friendly personality shine through in your application. A little enthusiasm goes a long way!
Tailor Your Application: Take the time to tailor your CV and cover letter to match the job description. Mention specific skills like your proficiency with dental software and Microsoft Office – it’ll show us you’re the right fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Qualified Staff
✨Know Your Stuff
Make sure you brush up on your knowledge of dental procedures and workflows. Familiarise yourself with the specific software they use, like SOE, and be ready to discuss how your experience aligns with their needs.
✨Show Your Enthusiasm
This practice is looking for someone friendly and enthusiastic. During the interview, let your personality shine through! Share examples of how you've created a positive patient experience in your previous roles.
✨Be Organised
As a Dental Receptionist/Treatment Coordinator, organisation is key. Prepare a list of questions about their scheduling and appointment management processes. This shows you're proactive and ready to jump into the role.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common questions related to reception duties and treatment coordination. The more comfortable you are, the better you'll perform when it counts!
