- Installation and commissioning of AM systems.
- Providing of training and support for customer AM machine operators, both on site and remotely.
- Scheduled service and maintenance for the AM product line. This will include maintenance of and upgrades to electronic, mechanical, software and optical assemblies.
- Customer repairs call out, on site diagnostics, fault finding and calibration services.
- Product testing, performance measurement, data collection and report writing.
- Customer relationship management
- Service visits to be carried out in a timely manner in line with company expectations.
- Ensure expenses and timesheets are submitted on time.
- Always adhere to PPE requirements.
Key requirements
- Previous Support Service engineering background, preferably with experience in the service, maintenance, repair, or assembly/manufacturing of AM, CNC, robotic/automation machines.
- A high-level diploma or degree in a technical discipline (mechanical, electrical or machine automation).
- Full European driving license.
- Frequent travel across Spain and Portugal and occasionally to UK base (Miskin, South Wales) for training requirements.
- Experience in testing/calibration of mechanical, electrical, and optical systems.
- Experience of onsite installation, commissioning, and training.
- Ability to read, understand and translate mechanical, electrical, pneumatic, hydraulic schematic and mechanical assembly drawings and instructions.
- Experience of working with high and low voltage circuitry.
- Excellent written and verbal communication skills with experience in customer service and support.
What we offer:
- Location: Oxford, UK
- Permanent and full-time contract
- Salary in accordance with experience and qualifications
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Field Services Engineer in Oxford employer: Qualified Recruiter, LLC
As a Principal FPGA Design Engineer at our Wotton-under-Edge location, you will thrive in a dynamic hybrid work environment that fosters innovation and collaboration. We prioritise employee growth through mentorship opportunities and a culture that encourages continuous learning, while also offering competitive benefits and a commitment to work-life balance. Join us to be part of a forward-thinking team dedicated to excellence in FPGA design and development.
