At a Glance
- Tasks: Join our Level 3 Service Support Team to analyse and resolve live defects.
- Company: Innovative market leader in the public sector with a collaborative culture.
- Benefits: Unique development opportunities, competitive salary, and a chance to work on large-scale projects.
- Other info: Ideal for self-starters who thrive in dynamic environments and love technology.
- Why this job: Make a real impact while working with cutting-edge technologies and passionate teams.
- Qualifications: Hands-on experience in Java, Spring Framework, and PostgreSQL required.
The predicted salary is between 40000 - 50000 £ per year.
You will be part of the Level 3 Service Support Team, analyzing, fixing, triaging, and coordinating live defects while closely collaborating with the development team.
It is your responsibility to ensure overall operations stability through proactive health and daily checks.
You will actively perform root cause analysis on various issues and lead them to resolution.
Using systematic methods, you will triage, research, diagnose, and provide workarounds or solutions to both technical and functional issues with the product.
You are expected to take ownership of all queries and issues, identify and elevate them to the relevant departments until resolved.
Adhering to agreed response time and resolution time service level agreements (SLAs) is essential.
Collaboration with a distributed team of developers, analysts, and business owners across all levels is a core part of the role.
- Technologies
- AWS CI/CD
- Git
- Support
- JUnit
- Java
- Jenkins
- Kubernetes
- Postgre SQL
- REST
- Spring
- Spring Boot
- microservices
- Cloud API
- Docker
- ELK
- Java Script
- Kafka
- Mustache
- Node JS
- Open Stack
- Serverless
- TDD
- Web
We are looking for someone with hands‑on experience in Java 8 or above.
You should have experience writing JUnit tests.
Proficiency in Spring Framework and Spring Boot is essential.
Experience with relational databases, specifically Postgre SQL, is required.
You must have hands‑on experience with Git and Jenkins.
A solid understanding of microservices architecture is necessary.
Familiarity with AWS services like ECS, EKS, S3, and SQS is expected.
Knowledge of REST APIs and CI/CD practices is essential.
A good understanding of Kubernetes is required.
We offer a unique development opportunity to work on a large‑scale public sector program with an innovative market leader.
To qualify for this role, you should be a self‑starter, comfortable working in both process‑driven and ambiguous environments.
A passion for working within central government and other sectors is desired.
Proven capability of successfully engaging with senior client stakeholders and end‑users, quickly building relationships, and establishing credibility is important.
You should be passionate about digital and technology, with the drive to continually learn and develop yourself and others.
Excellent written, presentation, and verbal communication skills, coupled with a high degree of attention to detail, are essential.
Additionally, good organizational skills and the ability to work independently in a collaborative, team‑based environment are required.
Finally, you must have the right to live and work in the UK.
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Contact Details:
Qualient Technology Solutions UK Limited Recruitment Team
