At a Glance
- Tasks: Manage and optimise Jira, create custom dashboards and reports, and ensure system performance.
- Company: Join a dynamic team in London focused on enhancing collaboration through innovative tools.
- Benefits: Enjoy hybrid work options, professional development opportunities, and a collaborative culture.
- Why this job: Be part of a fast-paced environment where your skills directly impact team efficiency and success.
- Qualifications: 3-5 years of Jira administration experience, strong communication skills, and a relevant degree.
- Other info: This is a 3-month contract role with potential for extension based on performance.
We are seeking a skilled Jira Administrator to manage and optimize our Jira environment, with a primary focus on creating and maintaining custom dashboards and reports. This role involves configuring Jira to meet business needs, developing insightful dashboards, and ensuring optimal performance and usability of Jira.
- Key Responsibilities
- Dashboard & Report Creation: Design and implement custom dashboards and reports tailored to business needs, utilizing Jira Query Language (JQL) and various gadgets.
- User & Permission Management: Administer user accounts, groups, and permissions to maintain secure and efficient access controls.
- System Integration: Integrate Jira with third-party tools such as Git, Jenkins, Slack, Microsoft Teams, and Confluence to enhance collaboration and data flow.
- Performance Monitoring: Monitor system performance, conduct health checks, and troubleshoot issues to ensure high availability and reliability.
- Training & Support: Provide training sessions and create documentation to educate users on best practices and efficient use of Jira dashboards and reporting tools.
- Upgrade & Maintenance: Plan and execute system upgrades, migrations, and plugin installations with minimal downtime.
- Governance & Compliance: Implement and enforce governance policies for Jira usage, ensuring compliance with organizational standards.
- Required Skills & Qualifications
- Technical Expertise: Proficiency in Jira administration, including dashboard creation, JQL, and report generation.
- Experience: 3–5 years in administering Jira, with a strong understanding of agile methodologies.
- Tools Knowledge: Experience with Atlassian Cloud and Server environments, Confluence, Bitbucket, and Crowd.
- Scripting & APIs: Familiarity with REST APIs, Shell scripting, and Python for automation tasks.
- Communication Skills: Strong verbal and written communication skills to interact with cross-functional teams and stakeholders.
- Certifications: Atlassian Certified Administrator or equivalent certification is a plus.
- Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Preferred Qualifications
- Advanced Tools: Experience with Jira Service Management, Advanced Roadmaps, and Tempo Timesheets.
- Plugin Management: Ability to evaluate, install, and manage Jira plugins to enhance functionality.
- Cross-Tool Integration: Knowledge of integrating Jira with tools like AHA, Clarizen, Control-M, Smartsheet, GitHub, and CI/CD tools.
- ITIL Knowledge: Understanding of ITIL processes and best practices for service management.
Jira Admin employer: Qualient Technology Solutions UK Limited
Contact Detail:
Qualient Technology Solutions UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jira Admin
✨Tip Number 1
Familiarise yourself with Jira Query Language (JQL) as it's crucial for creating custom dashboards and reports. Practising JQL queries will not only boost your confidence but also demonstrate your technical expertise during discussions.
✨Tip Number 2
Showcase your experience with system integration by preparing examples of how you've successfully integrated Jira with other tools like Git or Slack in previous roles. This will highlight your ability to enhance collaboration and data flow.
✨Tip Number 3
Brush up on your communication skills, especially when it comes to explaining technical concepts to non-technical stakeholders. Being able to convey complex information clearly can set you apart in interviews.
✨Tip Number 4
If you have any relevant certifications, such as Atlassian Certified Administrator, make sure to mention them during your conversations. Certifications can significantly bolster your credibility and show your commitment to the field.
We think you need these skills to ace Jira Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Jira administration, dashboard creation, and JQL. Use specific examples from your past roles that demonstrate your technical expertise and problem-solving skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the key responsibilities outlined in the job description. Mention any relevant certifications and your experience with tools like Confluence and Bitbucket.
Showcase Relevant Projects: If you have worked on specific projects involving Jira, include them in your application. Describe your role, the challenges faced, and the outcomes achieved, particularly focusing on dashboard creation and system integration.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples of how you've effectively communicated with cross-functional teams or provided training sessions in your previous positions. This will demonstrate your ability to support users and collaborate effectively.
How to prepare for a job interview at Qualient Technology Solutions UK Limited
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Jira administration in detail. Highlight specific examples of dashboards you've created, how you've used JQL, and any challenges you've overcome in optimising Jira environments.
✨Demonstrate Your Integration Skills
Since the role involves integrating Jira with various tools, be ready to talk about your experience with third-party integrations. Mention specific tools you've worked with, like Git or Slack, and how these integrations improved collaboration.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice explaining complex technical concepts in simple terms, as you may need to train users or collaborate with cross-functional teams during your tenure.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to troubleshoot issues or implement governance policies, and be ready to explain your thought process and actions.