Jira Admin

Jira Admin

London Full-Time No home office possible
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At a Glance

  • Tasks: Manage and optimise Jira, create custom dashboards and reports, and ensure system performance.
  • Company: Join a dynamic team in London focused on enhancing collaboration through innovative tools.
  • Benefits: Enjoy hybrid work options, flexible hours, and opportunities for professional growth.
  • Why this job: Be part of a tech-savvy environment that values creativity and collaboration while making an impact.
  • Qualifications: 3-5 years of Jira administration experience, strong communication skills, and a relevant degree.
  • Other info: This is a 3-month contract role with potential for extension based on performance.

We are seeking a skilled Jira Administrator to manage and optimize our Jira environment, with a primary focus on creating and maintaining custom dashboards and reports. This role involves configuring Jira to meet business needs, developing insightful dashboards, and ensuring optimal performance and usability of Jira.

Key Responsibilities

  • Dashboard & Report Creation: Design and implement custom dashboards and reports tailored to business needs, utilizing Jira Query Language (JQL) and various gadgets.
  • User & Permission Management: Administer user accounts, groups, and permissions to maintain secure and efficient access controls.
  • System Integration: Integrate Jira with third-party tools such as Git, Jenkins, Slack, Microsoft Teams, and Confluence to enhance collaboration and data flow.
  • Performance Monitoring: Monitor system performance, conduct health checks, and troubleshoot issues to ensure high availability and reliability.
  • Training & Support: Provide training sessions and create documentation to educate users on best practices and efficient use of Jira dashboards and reporting tools.
  • Upgrade & Maintenance: Plan and execute system upgrades, migrations, and plugin installations with minimal downtime.
  • Governance & Compliance: Implement and enforce governance policies for Jira usage, ensuring compliance with organizational standards.

Required Skills & Qualifications

  • Technical Expertise: Proficiency in Jira administration, including dashboard creation, JQL, and report generation.
  • Experience: 3–5 years in administering Jira, with a strong understanding of agile methodologies.
  • Tools Knowledge: Experience with Atlassian Cloud and Server environments, Confluence, Bitbucket, and Crowd.
  • Scripting & APIs: Familiarity with REST APIs, Shell scripting, and Python for automation tasks.
  • Communication Skills: Strong verbal and written communication skills to interact with cross-functional teams and stakeholders.
  • Certifications: Atlassian Certified Administrator or equivalent certification is a plus.
  • Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.

Preferred Qualifications

  • Advanced Tools: Experience with Jira Service Management, Advanced Roadmaps, and Tempo Timesheets.
  • Plugin Management: Ability to evaluate, install, and manage Jira plugins to enhance functionality.
  • Cross-Tool Integration: Knowledge of integrating Jira with tools like AHA, Clarizen, Control-M, Smartsheet, GitHub, and CI/CD tools.
  • ITIL Knowledge: Understanding of ITIL processes and best practices for service management.

Jira Admin employer: Qualient Technology Solutions UK Limited

As a Jira Admin at our London office, you will join a dynamic and innovative team that values collaboration and professional growth. We offer a hybrid work environment, competitive benefits, and opportunities for skill enhancement through training and certifications, ensuring you thrive in your role. Our supportive culture encourages creativity and the sharing of ideas, making it an excellent place for those seeking meaningful and rewarding employment.
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Contact Detail:

Qualient Technology Solutions UK Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Jira Admin

✨Tip Number 1

Familiarise yourself with Jira Query Language (JQL) as it's crucial for creating custom dashboards and reports. Practising JQL queries will not only boost your confidence but also demonstrate your technical expertise during discussions.

✨Tip Number 2

Showcase your experience with integrating Jira with other tools like Git, Jenkins, and Slack. Be prepared to discuss specific examples of how these integrations improved workflows or collaboration in your previous roles.

✨Tip Number 3

Highlight any training or documentation you've created for users in the past. This will illustrate your communication skills and your ability to support teams in using Jira effectively, which is a key responsibility of the role.

✨Tip Number 4

If you have any certifications related to Atlassian products, make sure to mention them. Even if you don't have the Atlassian Certified Administrator certification, any relevant qualifications can set you apart from other candidates.

We think you need these skills to ace Jira Admin

Jira Administration
Dashboard Creation
Jira Query Language (JQL)
Report Generation
User & Permission Management
System Integration
Performance Monitoring
Troubleshooting Skills
Training & Documentation
System Upgrades
Governance Policies Implementation
Atlassian Cloud and Server Knowledge
Confluence Experience
Bitbucket Familiarity
Crowd Knowledge
REST APIs
Shell Scripting
Python for Automation
Strong Communication Skills
Cross-Functional Team Collaboration
Plugin Management
ITIL Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Jira administration, dashboard creation, and JQL. Use specific examples from your past roles that demonstrate your technical expertise and problem-solving skills.

Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Jira Admin role. Mention your familiarity with Atlassian tools, your experience in user management, and how you've successfully integrated Jira with other tools in previous positions.

Showcase Relevant Skills: Clearly list your technical skills related to Jira, such as scripting, API usage, and performance monitoring. Highlight any certifications you hold, like the Atlassian Certified Administrator, to strengthen your application.

Demonstrate Communication Skills: Since strong communication is key for this role, provide examples in your application of how you've effectively trained users or collaborated with cross-functional teams. This will show your ability to support and educate others on Jira best practices.

How to prepare for a job interview at Qualient Technology Solutions UK Limited

✨Showcase Your Technical Expertise

Be prepared to discuss your experience with Jira administration in detail. Highlight specific examples of dashboards you've created, JQL queries you've written, and how you've optimised performance in previous roles.

✨Demonstrate Integration Knowledge

Familiarise yourself with the tools mentioned in the job description, such as Git, Jenkins, and Confluence. Be ready to explain how you have integrated these tools with Jira in past projects to enhance collaboration.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills. Prepare scenarios where you had to troubleshoot issues or manage user permissions effectively, and be ready to explain your thought process.

✨Communicate Clearly and Confidently

Strong communication skills are essential for this role. Practice explaining complex technical concepts in simple terms, as you may need to train users or interact with cross-functional teams during your interview.

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