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- Tasks: Manage and optimise Jira, create custom dashboards and reports, and ensure system performance.
- Company: Join a dynamic team in London focused on enhancing collaboration through innovative tools.
- Benefits: Enjoy hybrid work options, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a tech-savvy environment that values creativity and efficiency in project management.
- Qualifications: 3-5 years of Jira administration experience, strong communication skills, and a relevant degree.
- Other info: This is a 3-month contract role with potential for extension based on performance.
We are seeking a skilled Jira Administrator to manage and optimize our Jira environment, with a primary focus on creating and maintaining custom dashboards and reports. This role involves configuring Jira to meet business needs, developing insightful dashboards, and ensuring optimal performance and usability of Jira.
- Key Responsibilities
- Dashboard & Report Creation: Design and implement custom dashboards and reports tailored to business needs, utilizing Jira Query Language (JQL) and various gadgets.
- User & Permission Management: Administer user accounts, groups, and permissions to maintain secure and efficient access controls.
- System Integration: Integrate Jira with third-party tools such as Git, Jenkins, Slack, Microsoft Teams, and Confluence to enhance collaboration and data flow.
- Performance Monitoring: Monitor system performance, conduct health checks, and troubleshoot issues to ensure high availability and reliability.
- Training & Support: Provide training sessions and create documentation to educate users on best practices and efficient use of Jira dashboards and reporting tools.
- Upgrade & Maintenance: Plan and execute system upgrades, migrations, and plugin installations with minimal downtime.
- Governance & Compliance: Implement and enforce governance policies for Jira usage, ensuring compliance with organizational standards.
- Required Skills & Qualifications
- Technical Expertise: Proficiency in Jira administration, including dashboard creation, JQL, and report generation.
- Experience: 3–5 years in administering Jira, with a strong understanding of agile methodologies.
- Tools Knowledge: Experience with Atlassian Cloud and Server environments, Confluence, Bitbucket, and Crowd.
- Scripting & APIs: Familiarity with REST APIs, Shell scripting, and Python for automation tasks.
- Communication Skills: Strong verbal and written communication skills to interact with cross-functional teams and stakeholders.
- Certifications: Atlassian Certified Administrator or equivalent certification is a plus.
- Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Preferred Qualifications
- Advanced Tools: Experience with Jira Service Management, Advanced Roadmaps, and Tempo Timesheets.
- Plugin Management: Ability to evaluate, install, and manage Jira plugins to enhance functionality.
- Cross-Tool Integration: Knowledge of integrating Jira with tools like AHA, Clarizen, Control-M, Smartsheet, GitHub, and CI/CD tools.
- ITIL Knowledge: Understanding of ITIL processes and best practices for service management.
Contact Detail:
Qualient Technology Solutions UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jira Admin
✨Tip Number 1
Familiarise yourself with Jira Query Language (JQL) as it's crucial for creating custom dashboards and reports. Practising JQL queries will not only boost your confidence but also demonstrate your technical expertise during discussions.
✨Tip Number 2
Showcase your experience with system integration by preparing examples of how you've successfully integrated Jira with other tools like Git or Slack. This will highlight your ability to enhance collaboration and data flow, which is a key responsibility in this role.
✨Tip Number 3
Brush up on your communication skills, especially when it comes to explaining technical concepts to non-technical stakeholders. Being able to convey complex information clearly will set you apart, as training and support are part of the job.
✨Tip Number 4
If you have any relevant certifications, such as Atlassian Certified Administrator, make sure to mention them in conversations. Certifications can significantly bolster your credibility and show your commitment to professional development in Jira administration.
We think you need these skills to ace Jira Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Jira administration, dashboard creation, and JQL. Use specific examples from your past roles that demonstrate your skills in these areas.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the Jira Admin role. Mention your technical expertise, experience with Atlassian tools, and any relevant certifications. Show enthusiasm for the position and the company.
Showcase Relevant Projects: If you have worked on specific projects involving Jira, include them in your application. Describe your role, the challenges faced, and how you contributed to the project's success, particularly in dashboard and report creation.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples of how you've effectively communicated with cross-functional teams or provided training sessions in your previous positions.
How to prepare for a job interview at Qualient Technology Solutions UK Limited
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Jira administration in detail. Highlight specific examples of dashboards you've created, how you've used JQL, and any challenges you've overcome in report generation.
✨Demonstrate Integration Knowledge
Familiarise yourself with the tools mentioned in the job description, such as Git, Jenkins, and Confluence. Be ready to explain how you have integrated these tools with Jira in past roles or how you would approach it.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice explaining complex technical concepts in simple terms, as you may need to train users or collaborate with cross-functional teams.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot issues or improve system performance, and be ready to share your thought process and solutions.
