At a Glance
- Tasks: Design and develop innovative ServiceNow solutions while leading continuous improvement initiatives.
- Company: Join a forward-thinking tech company focused on innovation and collaboration.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and career advancement.
- Why this job: Make a real impact by driving innovation in service operations and enhancing customer experiences.
- Qualifications: 6+ years as a Senior ServiceNow Developer with strong scripting and problem-solving skills.
The predicted salary is between 63000 - 77000 £ per year.
The role will have a dual focus: contributing to the successful delivery of ServiceNow team's customer prioritized backlog, while leading hands-on innovation initiatives to drive continuous improvement, and support the development and bid opportunities of new business prospects.
Key Responsibilities
- Platform Development & Configuration:
- Design & Development: Design, develop and implement scalable, high-quality ServiceNow solutions aligned to customer requirements and platform best practice.
- Platform Configuration: Configure ServiceNow modules, workflows, business rules, scripts, Flow Designer, UI components and other platform capabilities, adopting a configuration-first approach.
- Integrations & Automation: Develop and maintain customer integrations, APIs and automation solutions to improve service efficiency and connect ServiceNow with external platforms.
- Technical Quality & Governance: Ensure development meets technical standards for security, performance, maintainability and upgradeability, including code reviews, testing and technical documentation.
- Innovation & Continuous Improvement: Identify opportunities to leverage new ServiceNow capabilities and emerging technologies to enhance platform functionality, address technical debt and deliver innovative solutions for customers.
- Technical Leadership & Collaboration:
- Serve as a technical lead, providing guidance and best practices across service operations platforms.
- Collaborate with internal and external stakeholders to gather and analyse requirements, translating and documenting these into effective solutions.
- Support internal Mastek growth and innovation workstreams as well as leading them.
- Foster collaboration between ServiceNow and broader service operations tooling, ensuring integration and automation opportunities are maximised.
- Innovation & Continuous Improvement:
- Stay current with industry best practices and emerging technologies in service operations tooling, including observability and alerting.
- Drive innovation by integrating and optimising monitoring solutions within service management workflows.
- Develop proof-of-concept (POC) solutions for new features and capabilities across observability and ITSM platforms.
- Lead cross-team initiatives to drive innovation, with the potential for reuse across multiple customer environments.
- Service Operations Reporting & Insights:
- Design and implement reporting solutions to provide Real Time insights into service performance, incident trends, and operational health.
- Utilise data analytics and explore machine learning models to predict potential service degradations and optimise resource allocation.
- Enhance reporting capabilities to support compliance, audit, and continuous service improvement initiatives.
Must Have Skills
- Able to commute to the central Leeds office two days per week.
- Able to design and read ServiceNow architectural design documentation and present these back.
- Minimum of 6 years of experience as a Senior ServiceNow Developer.
- Extensive experience & understanding of ServiceNow development, including Scripting (JavaScript, Glide).
- Strong understanding of ServiceNow modules & processes underpinning; ITSM, ITOM, CSM, PA, CSDM & CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations).
- Strong problem-solving skills with a focus on continuous improvement and automation.
- Strong understanding of ServiceNow out of the box architecture.
- Good understanding of other platforms such as; GitHub, Jira, Confluence.
- Proven experience in developing & implementing innovative solutions on the ServiceNow platform, driving thought leadership.
- Effective communication & interpersonal skills, with the ability to work collaboratively in a fast-paced environment, potentially across multiple customer environments.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Implementation Specialist - Data Foundation (CIS-DF).
ServiceNow developer with UX design… in Huddersfield employer: Qualient Technology Solutions UK Limited
Qualient Technology Solutions UK Limited is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the field of banking cryptography. With a strong focus on employee growth, you will have access to ongoing training and development opportunities while working in a hybrid model that promotes work-life balance in the vibrant city of Milton Keynes. Join us to be part of a forward-thinking team dedicated to driving IT security improvements and shaping the future of cryptographic solutions.
Contact Details:
Qualient Technology Solutions UK Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow developer with UX design… in Huddersfield
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Qualient Technology Solutions UK Limited or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
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We think you need these skills to ace ServiceNow developer with UX design… in Huddersfield
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Qualient Technology Solutions UK Limited.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Qualient Technology Solutions UK Limited and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Qualient Technology Solutions UK Limited
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Qualient Technology Solutions UK Limited uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
