At a Glance
- Tasks: Analyse business processes and optimise enterprise systems with AI solutions.
- Company: Join Qualcomm, a leader in technology innovation and collaboration.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement potential in a global environment.
- Why this job: Make a real impact by enhancing business efficiency through cutting-edge technology.
- Qualifications: 5+ years in IT or relevant experience; strong analytical and communication skills.
The predicted salary is between 45000 - 55000 £ per year.
Qualcomm is seeking a Staff-level Systems Analyst to join the EMEA IT organisation in a business-facing, technically grounded role focused on enterprise systems, process optimisation and AI enablement. The role will help business teams maximise the value of Qualcomm enterprise applications by understanding how work is done today, identifying opportunities for improvement, and translating business needs into clear requirements and recommendations for global IT delivery teams. This is not a traditional application support role. It is a consultative technical role that combines enterprise systems analysis, business process understanding, AI opportunity identification and stakeholder influence across EMEA.
Qualcomm business teams rely on enterprise systems to execute critical processes across functions such as finance, sales, operations, HR, supply chain, engineering support and corporate services. As AI capabilities become embedded into enterprise applications and business workflows, IT needs strong regional business partners who can identify practical, value-driven use cases. EMEA requires a role that can understand regional business realities, ensure enterprise platforms are being used effectively, and represent business needs clearly to global application and delivery teams. The successful candidate will help bridge business intent, system capability, process adoption and technical execution.
Minimum Qualifications:
- 5+ years of IT-relevant work experience with a Bachelor's degree OR 7+ years of IT-relevant work experience without a Bachelor’s degree.
- Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.
Key Responsibilities:
- Enterprise systems analysis and optimisation
- Analyse complex business problems and identify how automated systems, enterprise applications and AI-enabled capabilities can help solve them.
- Assess existing business processes and system usage to identify opportunities for simplification, standardisation, automation and improved adoption.
- Provide technical expertise in evaluating, defining and improving systems and procedures that are cost effective and meet user requirements.
- Create and review functional and system specifications that translate business needs into actionable requirements for application owners and delivery teams.
- Support configuration analysis, user acceptance planning and validation of delivered changes where appropriate.
AI enablement and business process innovation:
- Identify opportunities to apply AI, generative AI, intelligent agents, workflow automation and enterprise data capabilities to improve business efficiency and decision-making.
- Partner with business stakeholders to define practical AI use cases, expected outcomes, adoption considerations and measurable value.
- Promote responsible and effective use of Qualcomm-approved AI capabilities within enterprise business processes.
- Help business teams understand where AI can augment existing enterprise applications and where AI-specific solutions may deliver new efficiency or insight.
- Represent business problems and AI opportunities to technical teams in a clear, structured and prioritised way.
Business engagement and regional partnership:
- Build trusted relationships with EMEA business leaders, functional teams and key users to understand priorities, pain points and operating models.
- Act as a regional IT advisor for enterprise business systems and AI-enabled process improvement opportunities.
- Facilitate workshops, discovery sessions and process reviews with business and technical stakeholders.
- Ensure EMEA business requirements are represented effectively to global IT delivery teams.
- Support change adoption by helping business teams understand, use and realise value from enterprise systems and new capabilities.
Cross-functional execution and influence:
- Lead collaboration with systems analysts, application owners, business partners and subject matter experts to document recommendations and drive improvements.
- Participate in project review sessions to communicate status, discuss complex issues and support prioritisation decisions.
- May lead cross-functional linked teams to address business or systems issues.
- Help manage priorities, deadlines and deliverables for assigned initiatives, ensuring work is aligned to business outcomes.
- Use strong communication, influence, cooperation and diplomacy to resolve challenges across teams and geographies.
Required qualifications:
- IT-relevant work experience with a Bachelor's degree.
- Experience analysing complex business problems and defining system-based solutions.
- Strong understanding of enterprise applications, business processes and automated systems.
- Ability to create functional and system specifications that meet business user requirements.
- Experience working with business stakeholders, technical teams and subject matter experts.
- Strong written and verbal communication skills, including the ability to explain complex topics to audiences with varying levels of technical knowledge.
- Ability to work independently with little supervision and exercise sound judgement on moderately complex or high-impact decisions.
Preferred qualifications and experience:
- 2+ years of experience leading informal teams or cross-functional initiatives.
- Experience with enterprise platforms such as Oracle, Salesforce, ServiceNow, Workday, Databricks, enterprise data platforms or similar business systems.
- Experience in business process improvement, digital transformation, application adoption or value realisation.
- Experience identifying automation, AI or analytics opportunities within business processes.
- Understanding of generative AI, enterprise copilots, intelligent agents, workflow automation or AI-enabled productivity tools.
- Experience operating in a global organisation and collaborating with distributed delivery teams across multiple regions.
- Experience presenting recommendations, business cases or solution options to senior stakeholders.
Candidate Profile:
- A technically credible systems analyst who is comfortable working directly with business teams.
- Curious about how business processes work and how technology can improve them.
- Able to move between strategic discussion, detailed process analysis and practical delivery follow-up.
- Comfortable influencing without formal authority across functions, regions and technical teams.
- Passionate about AI, but pragmatic about where AI adds real business value.
- Clear, structured and outcome-focused in communication and documentation.
Enterprise Systems Analyst & AI Enablement - Qualcomm, Cambridge, UK in Otley employer: Qualcomm
Qualcomm is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration within the automotive sector. Employees benefit from comprehensive growth opportunities, competitive compensation, and the chance to work with cutting-edge technologies in a vibrant European market. Join us to make a meaningful impact while enjoying a supportive environment that values quality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Systems Analyst & AI Enablement - Qualcomm, Cambridge, UK in Otley
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Create a personal project or case study relevant to the challenges Qualcomm might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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We think you need these skills to ace Enterprise Systems Analyst & AI Enablement - Qualcomm, Cambridge, UK in Otley
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Qualcomm.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Qualcomm. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Qualcomm
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
