At a Glance
- Tasks: Lead technical support for innovative IoT projects and collaborate with engineering teams.
- Company: Join Qualcomm, a global leader in cutting-edge technology and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and problem-solving.
- Why this job: Make an impact in the IoT space while working with advanced technologies.
- Qualifications: Degree in Engineering or related field with software development experience.
The predicted salary is between 65000 - 78000 £ per year.
QUALCOMM Inc. is a global provider of innovative Smartphone, Automotive and IoT products and services based on advanced modems, application processors & multimedia technologies. Qualcomm values close collaboration with its customers offering comprehensive technical support & design services to enable accelerated product development and to bring industry-first technologies to market.
The Technical Account Manager (TAM) is an engineering role coordinating all aspects of technical support assigned to the program and is the primary communication channel with customers for technical topics during the development. Technical support will be managed throughout the full lifecycle from concept through factory introduction and mass production maintenance for EMEA customers. We are looking for a dynamic individual that is comfortable working with senior teams both internally and with customers. The TAM closely tracks customer priorities and schedules and mobilizes the required expertise calling on HW/SW application engineers, R&D and Quality and Reliability engineering. The prime measure of success is the quality and responsiveness of the technical support delivered. The TAM owns all customer technical issues across SW, HW, Systems, Quality, Performance & Test and Manufacturing and negotiates RCA plans and resolution timeframes with the customers project management.
Minimum Qualifications
- Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Applications Engineering, Software Development experience, or related work experience.
- Master's degree in Engineering, Information Systems, Computer Science, or related field and 5+ years of Software Applications Engineering, Software Development experience, or related work experience.
- PhD in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience.
- 3+ years of experience with Programming Language such as C, C++, Java, Python, etc.
- 3+ years of experience with debugging techniques.
References to a particular number of years experience are for indicative purposes only. Applications from candidates with equivalent experience will be considered, provided that the candidate can demonstrate an ability to fulfill the principal duties of the role and possesses the required competencies.
Responsibilities
- Solid technical knowledge of Qualcomm’s Chipset products, technologies and roadmap which include Snapdragon and Dragonwing Applications processors, Connectivity and Modem products.
- Negotiating, establishing and managing effective technical support activities & plans towards customers.
- Tracking customer program schedules and priorities, risk management.
- Assessing complex technical issues arising from customer product developments.
- Leading and coordinating engineering resources in resolving complex technical issues.
- Building, maintaining and leveraging a network of engineering specialists within Qualcomm.
- Organizing technical training, design reviews and engineering workshops on behalf of customers.
- Hosting conference calls and web meetings.
- Providing Technical support to business development.
Preferred Qualifications
- Technical Project or Program management within Mobile, Automotive or Telematics.
- Technical understanding of wireless system, technologies and Interfaces.
- Technical understanding of Applications processors, Connectivity and Modem products.
- Proven analytical and problem-solving skills.
- Team player with a successful track-record of working inside diverse global organizations.
- Ability to simultaneously support multiple projects and to work across functions.
- Leadership, communication and reporting skills.
- Knowledge of wireless technologies LTE, UMTS (WCDMA/HSDPA/HSUPA and GSM/GPRS/EDGE), TDSCDMA and 5G.
- Knowledge of various regulatory (GCF/PTCRB) and wireless carrier certification.
- Advantageous would be recent experience in HW/SW product design, development and troubleshooting of advanced ARM based processor platforms with embedded Linux.
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process.
Qualcomm is also committed to making our workplace accessible for individuals with disabilities.
Technical Account Manager IoT - Qualcomm, Farnborough, Hampshire, UK employer: Qualcomm
Qualcomm is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration within the automotive sector. Employees benefit from comprehensive growth opportunities, competitive compensation, and the chance to work with cutting-edge technologies in a vibrant European market. Join us to make a meaningful impact while enjoying a supportive environment that values quality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager IoT - Qualcomm, Farnborough, Hampshire, UK
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We think you need these skills to ace Technical Account Manager IoT - Qualcomm, Farnborough, Hampshire, UK
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Qualcomm.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Qualcomm and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Qualcomm
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Qualcomm uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
