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- Tasks: Lead sales to boost revenue and occupancy for Friends House's event spaces.
- Company: Join a values-driven organisation with a focus on equality and community.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Make a real impact while working in a dynamic and collaborative setting.
- Qualifications: Experience in sales, leadership skills, and a passion for client relationships.
- Other info: Flexible hours with occasional events; commitment to safeguarding and equality.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an experienced Sales Manager to lead the sales function for Friends House, driving revenue growth and maximising occupancy across its meeting and event spaces. You’ll manage the full client journey from enquiry to contract, build strong relationships with key clients and agents, and lead a team of Sales Executives to achieve ambitious revenue targets. You’ll work closely with colleagues across the organisation to ensure excellent client experience and strong commercial performance, while ensuring all activity reflects Quaker values and ethos.
What you’ll do:
- Lead the sales function to achieve and exceed revenue, conversion and occupancy targets
- Develop and deliver sales strategies in collaboration with the Head of Events
- Manage the full client journey from enquiry through to contract handover
- Account management of key clients, agents and partner organisations
- Line-manage and support a team of Sales Executives through coaching, KPIs and regular reviews
- Represent Friends House at networking events, trade shows and familiarisation visits
- Oversee use of the venue management system, ensuring accurate data and timely reporting
- Monitor and report on sales activity, conversion rates, revenue forecasts and other KPIs
- Ensure all bookings and client communications reflect Quaker values and comply with the Friends House lettings policy
- Work closely with planning, operations and marketing teams to ensure smooth event delivery and strong internal communication
- Support client feedback, issue resolution and continuous improvement in service quality
What we’re looking for:
- Experience in venue, hospitality or conference sales
- Experience leading or supervising a team
- Experience managing client accounts and developing business relationships
- Proven ability to meet or exceed revenue and sales targets
- Strong leadership and motivational skills
- Excellent communication and negotiation ability
- High attention to detail and organisational skill
- Confident use of CRM or event booking systems
- Ability to prioritise, multitask and work to deadlines
- Professional, proactive and adaptable attitude
- Sympathetic to Quaker values and ethos (you do not need to be a Quaker)
Hours: Typically, Monday to Friday (35 hours per week), with occasional early mornings, evenings or weekends depending on business needs. Some travel between sites may be required.
Location: Friends House, Euston Road, London, NW1 2BJ.
Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values. We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Sales Manager employer: Quakers in Britain
Contact Detail:
Quakers in Britain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, and local meet-ups to connect with potential employers and other professionals. Don’t be shy; introduce yourself and share your passion for sales management!
✨Tip Number 2
Showcase your skills in action! If you get the chance, offer to present at networking events or workshops. This not only highlights your expertise but also demonstrates your leadership abilities to potential employers.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Manager role. Highlight your experience in venue or hospitality sales, and showcase how you've led teams to achieve targets. We want to see how your skills align with our values!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you’ve driven revenue growth or improved client relationships. This helps us understand the impact you've made in previous roles.
Be Authentic: We value authenticity, so let your personality shine through in your application. Share why you're passionate about the role and how you resonate with Quaker values. This will help us see if you’re a good fit for our team!
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Quakers in Britain
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Friends House’s mission and values. Understand their approach to client relationships and how they reflect Quaker principles. This will show that you’re not just interested in the role, but also in the organisation's ethos.
✨Showcase Your Leadership Skills
As a Sales Manager, you’ll be leading a team. Prepare examples of how you’ve successfully managed teams in the past, focusing on your coaching methods and how you’ve helped team members achieve their targets. Be ready to discuss specific KPIs you’ve set and met.
✨Client Journey Insights
Be prepared to talk about your experience managing the full client journey. Think of specific instances where you’ve turned enquiries into contracts and how you maintained strong relationships with clients. Highlight any strategies you used to enhance client satisfaction.
✨Data-Driven Approach
Familiarise yourself with CRM systems and venue management tools, as these are crucial for the role. Be ready to discuss how you’ve used data to monitor sales activity and improve conversion rates in previous positions. This will demonstrate your analytical skills and attention to detail.