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- Tasks: Lead the sales team to drive revenue and maximise occupancy for events.
- Company: Join Friends House, a values-driven organisation with a focus on community.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Make a real impact by connecting clients with meaningful events in a unique venue.
- Qualifications: Experience in sales, leadership skills, and a passion for client relationships.
- Other info: Flexible working hours with occasional travel and a commitment to equality.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an experienced Sales Manager to lead the sales function for Friends House, driving revenue growth and maximising occupancy across its meeting and event spaces. You’ll manage the full client journey from enquiry to contract, build strong relationships with key clients and agents, and lead a team of Sales Executives to achieve ambitious revenue targets. You’ll work closely with colleagues across the organisation to ensure excellent client experience and strong commercial performance, while ensuring all activity reflects Quaker values and ethos.
What you’ll do:
- Lead the sales function to achieve and exceed revenue, conversion and occupancy targets
- Develop and deliver sales strategies in collaboration with the Head of Events
- Manage the full client journey from enquiry through to contract handover
- Account management of key clients, agents and partner organisations
- Line-manage and support a team of Sales Executives through coaching, KPIs and regular reviews
- Represent Friends House at networking events, trade shows and familiarisation visits
- Oversee use of the venue management system, ensuring accurate data and timely reporting
- Monitor and report on sales activity, conversion rates, revenue forecasts and other KPIs
- Ensure all bookings and client communications reflect Quaker values and comply with the Friends House lettings policy
- Work closely with planning, operations and marketing teams to ensure smooth event delivery and strong internal communication
- Support client feedback, issue resolution and continuous improvement in service quality
What we’re looking for:
- Experience in venue, hospitality or conference sales
- Experience leading or supervising a team
- Experience managing client accounts and developing business relationships
- Proven ability to meet or exceed revenue and sales targets
- Strong leadership and motivational skills
- Excellent communication and negotiation ability
- High attention to detail and organisational skill
- Confident use of CRM or event booking systems
- Ability to prioritise, multitask and work to deadlines
- Professional, proactive and adaptable attitude
- Sympathetic to Quaker values and ethos (you do not need to be a Quaker)
Hours: Typically, Monday to Friday (35 hours per week), with occasional early mornings, evenings or weekends depending on business needs. Some travel between sites may be required.
Location: Friends House, Euston Road, London, NW1 2BJ.
Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values. We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Sales Manager in London employer: Quakers in Britain
Contact Detail:
Quakers in Britain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager in London
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, and local meet-ups to connect with potential employers and other professionals. Don’t be shy; introduce yourself and share your passion for sales management!
✨Tip Number 2
Showcase your skills in action! If you get the chance, offer to lead a workshop or give a talk at an event. This not only demonstrates your expertise but also puts you on the radar of key players in the industry.
✨Tip Number 3
Follow up after interviews or networking events. A simple thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to make it personal!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities tailored to your skills and experience right there.
We think you need these skills to ace Sales Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in venue or hospitality sales. We want to see how your skills align with the Sales Manager role, so don’t hold back on showcasing your achievements!
Showcase Your Leadership Skills: Since this role involves managing a team, it’s crucial to demonstrate your leadership experience. Share examples of how you’ve motivated teams or achieved targets together. We love seeing how you can inspire others!
Highlight Client Management Experience: We’re keen on candidates who have a knack for building strong client relationships. Include specific instances where you’ve successfully managed accounts or resolved issues, as this will show us you can handle the full client journey.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Quakers in Britain
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Friends House’s mission and values. Understand their approach to client relationships and how they reflect Quaker principles. This will show that you’re not just interested in the role, but also in the organisation's ethos.
✨Showcase Your Leadership Skills
As a Sales Manager, you’ll be leading a team. Prepare examples of how you’ve successfully managed teams in the past, focusing on your coaching methods and how you’ve helped team members achieve their targets. Be ready to discuss specific KPIs you’ve set and how you’ve motivated your team to meet them.
✨Demonstrate Your Client Management Expertise
Be prepared to talk about your experience with client accounts. Share stories that highlight your ability to build strong relationships and resolve issues effectively. This is crucial for managing the full client journey from enquiry to contract, so have some solid examples ready.
✨Prepare Questions That Matter
Interviews are a two-way street. Think of insightful questions to ask about the sales strategies and team dynamics at Friends House. This not only shows your interest but also helps you gauge if the company culture aligns with your values and work style.