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- Tasks: Install, maintain, and service equipment for our European clients.
- Company: Quaker Houghton is a global leader in industrial process fluids and lubricants.
- Benefits: Enjoy 25 days off, pension scheme, life assurance, and ongoing training.
- Why this job: Join a collaborative culture that supports career growth and innovation.
- Qualifications: Mechanical/Electrical engineering qualification with 4 years of customer-facing experience required.
- Other info: Travel 70% annually across EMEA and engage in diverse projects.
The predicted salary is between 36000 - 60000 £ per year.
At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs.
You will be part of the Global Fluid Intelligence team, as the Equipment Service Engineer, you will work across our European client base installing, maintaining and servicing Quaker Houghton equipment. QH FLUID INTELLIGENCEâ„¢ is a fully digital and automated solution that provides real-time monitoring and control of fluid performance and cost that enhances our customers' production and sustainability by driving down waste, risk, and total cost of ownership.
What will you do?
- Survey customer site in advance of equipment supply and installation.
- Undertake all aspects of equipment installation and commissioning.
- Scheduled servicing of manual and automated plant at our client sites including cleaning, inspection and testing as per our standard procedures.
- Complete detailed audits of plant/machines at client sites, detailing faults and requirements for repairs.
- Installation, repairs and maintenance of manual and automated plant at our client sites.
- Generate/specify detailed material list for service, maintenance and installation works.
- Completion of detailed service reports and job-related documentation.
- Promote company and services, to the client when on-site and during correspondence when working with/at the client location.
- Demonstrate a personal commitment to Quality, Health, Safety and the Environment.
- Provide training and knowledge sharing with team members and clients.
- Other duties that may be requested in association with the company’s business.
- Travelling 70% annually to customer manufacturing locations within EMEA mainly.
What are we looking for?
- Education: Mechanical/Electrical qualified engineer, preference being mechanically biased.
- Experience: At least 4 years in a similar role as a customer facing service engineer role.
- Technical skills: Proficiency and experience in pneumatics, heating, cooling, control systems, pumping systems, process valves, instrumentation, steam heating system etc.
- Experience installing capital equipment products.
- Familiar in working with PLC’s, HMI and SCADA systems.
- Ability to read and interpret pneumatic, electrical, mechanical and P & ID drawings.
- Location: Coventry area reasonable commuting distance. Willingness to travel overseas when required.
What do we offer?
- Pension scheme, Life assurance and bonus opportunities.
- 25 days paid time off + bank holidays.
- 2 days annual paid leave for volunteering.
- QH University: ongoing training platform for all levels.
- Wellbeing, Women Inclusion and other attractive DEI programs.
- Joining a leading brand in the market.
- Opportunities for growth within a dynamic and evolving environment.
Who are we?
Quaker Houghton, we are a global leader in industrial process and mechanical engineering present in 40+ countries. We are continually improving and innovating so the world’s industrial manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our engineers, chemists and industry experts partner with our customers to play a key role in helping them run even more efficiently, even more effectively, whatever comes next.
Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity and Do Great Things Together. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.
Interested? Learn more about QHFLUID INTELLIGENCE – Quaker Houghton JOIN THE TEAM AND FIND YOUR FUTURE!
Service Engineer employer: Quaker Houghton
Contact Detail:
Quaker Houghton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with Quaker Houghton's products and services, especially their QH FLUID INTELLIGENCEâ„¢ system. Understanding how this digital solution enhances production and sustainability will help you engage more effectively during interviews.
✨Tip Number 2
Highlight your experience with equipment installation and maintenance in your conversations. Be prepared to discuss specific examples of how you've successfully managed similar tasks in previous roles, as this will demonstrate your hands-on expertise.
✨Tip Number 3
Showcase your ability to work collaboratively by sharing experiences where you've trained or supported team members or clients. Quaker Houghton values a collaborative culture, so illustrating your teamwork skills can set you apart.
✨Tip Number 4
Prepare to discuss your willingness to travel and adapt to different client environments. Since the role involves significant travel across EMEA, demonstrating flexibility and enthusiasm for on-site work will be crucial.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Engineer at Quaker Houghton. Familiarise yourself with their products and services, especially QH FLUID INTELLIGENCEâ„¢, to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in similar roles, particularly any customer-facing service engineer positions. Mention specific technical skills such as proficiency in pneumatics, control systems, and your ability to work with PLCs and SCADA systems.
Showcase Your Commitment to Safety: Quaker Houghton values Quality, Health, Safety, and the Environment. Make sure to include examples from your past experiences that demonstrate your commitment to these principles, as well as any relevant training or certifications.
Tailor Your Application: Customise your application documents to reflect the company's values and culture. Use keywords from the job description and express your enthusiasm for joining a global leader in industrial process and mechanical engineering.
How to prepare for a job interview at Quaker Houghton
✨Understand the Company and Its Values
Before your interview, take some time to research Quaker Houghton and its core values. Familiarise yourself with their commitment to safety, customer satisfaction, and innovation. This will help you align your answers with what they value most.
✨Showcase Your Technical Skills
As a Service Engineer, you'll need to demonstrate your proficiency in mechanical and electrical systems. Be prepared to discuss your experience with pneumatics, control systems, and capital equipment installation. Use specific examples from your past roles to illustrate your expertise.
✨Prepare for Customer-Facing Scenarios
Since this role involves direct interaction with clients, think of examples where you've successfully managed customer relationships or resolved issues on-site. Highlight your communication skills and ability to promote services effectively.
✨Emphasise Your Willingness to Travel
With 70% of the role involving travel, it's important to express your enthusiasm for visiting client sites across EMEA. Share any relevant experiences that showcase your adaptability and readiness to work in different environments.
