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- Tasks: Support customers by testing and resolving product-related issues on-site.
- Company: Quaker Houghton is a global leader in industrial process fluids with a collaborative culture.
- Benefits: Enjoy a permanent contract, company van, competitive salary, and clear career progression.
- Why this job: Join a supportive team, receive full training, and build a long-term career in manufacturing.
- Qualifications: Strong communication skills, attention to detail, and a full UK driving licence are essential.
- Other info: Full training provided; ideal for quick learners wanting to excel in heavy industry.
The predicted salary is between 28800 - 43200 £ per year.
At Quaker Houghton, we are experts in the development, production and application of chemical specialties, process fluids, lubricants, and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial companies and to this day our experience and expertise show in the actions and dedication of our Associates worldwide. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
About the Job
FULL TRAINING PROVIDED – Start your career as a Field Service Technician!
You will support our customers across the Midlands region by delivering agreed onsite service. Your primary focus will be testing, resolving product-related issues, and offering advice—all while building trusted relationships with our clients.
Join the teamand unleash your potential!
What’s in it For You?
• Permanent contract
• Company van, laptop, and mobile phone
• Day shifts, Monday to Friday
• Competitive salary + local bonus opportunities
• Pension plan & Employee Assistance Program (EAP)
• A great opportunity to become a Technical Service Specialist, trained by senior experts from Quaker Houghton Fluidcare
• Clear career progression in a growing, global business
What will you do?
Support customers across the Midlands region by ensuring that metalworking fluids, greases, coolants, and cleaners are optimally maintained for efficient manufacturing. Your responsibilities will include:
• Travel to customer sites (company vehicle provided)
• Carry out basic testing of metalworking fluids (training provided)
• Record and clearly communicate test results to customers
• Offer solutions and technical advice as a trusted point of contact
• Collaborate with your team and internal departments
• Follow all health & safety procedures on-site
What do we look for?
• Excellent written and verbal communication skills
• Ability to work independently and manage your own schedule
• Strong organisational skills and attention to detail
• Friendly, professional, and consultative approach with customers
• Competent in Microsoft Office (Excel, Outlook, PowerPoint, etc.)
• Full UK driving licence (essential)
If you enjoy working in the heavy industry sector, are a quick learner, and want to build a long-term career in manufacturing with a well-established multinational—we want to hear from you!
FULL TRAINING PROVIDED
Who are we?
We are the global leader in industrial process fluids present in 40+ countries continually improving and innovating so the world’s steel, aluminium, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.
Our values:
- Live Safe
- Act with integrity
- Exceed Customer Expectations
- Drive Results
- Embrace Diversity
- Do Great Things Together
Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.
Are you a QH colleague?
Please contact your TA Partner or HRBP for more information about the role and/or how to apply.
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Field Service Technician - Midlands employer: Quaker Houghton
Contact Detail:
Quaker Houghton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician - Midlands
✨Tip Number 1
Familiarise yourself with the products and services offered by Quaker Houghton. Understanding their metalworking fluids, greases, and coolants will help you speak confidently about how you can support customers effectively.
✨Tip Number 2
Network with current or former employees of Quaker Houghton on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Field Service Technician role.
✨Tip Number 3
Prepare to discuss your problem-solving skills during the interview. Think of examples where you've successfully resolved issues in a previous role, as this will demonstrate your ability to handle product-related challenges.
✨Tip Number 4
Showcase your communication skills by preparing questions to ask during the interview. This not only demonstrates your interest in the role but also highlights your consultative approach, which is key for building relationships with clients.
We think you need these skills to ace Field Service Technician - Midlands
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Field Service Technician position. Tailor your application to highlight relevant skills and experiences that align with what Quaker Houghton is looking for.
Highlight Communication Skills: Since excellent written and verbal communication skills are essential for this role, make sure to showcase any relevant experiences in your CV and cover letter. Provide examples of how you've effectively communicated with clients or colleagues in previous roles.
Demonstrate Technical Competence: Even though full training is provided, it's beneficial to mention any prior experience or knowledge related to metalworking fluids, lubricants, or similar products. This will show your enthusiasm and readiness to learn.
Showcase Organisational Skills: The ability to manage your own schedule is crucial for this position. Include examples in your application that demonstrate your organisational skills, such as managing multiple tasks or projects effectively.
How to prepare for a job interview at Quaker Houghton
✨Understand the Company Culture
Before your interview, take some time to research Quaker Houghton’s values and culture. They emphasise safety, integrity, and customer satisfaction, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Communication Skills
As a Field Service Technician, you'll need excellent communication skills. Be ready to provide examples of how you've effectively communicated with clients or team members in the past, especially in resolving issues.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've successfully identified and resolved technical problems. Highlight your analytical skills and how you approach troubleshooting, as this will be crucial in the role.
✨Highlight Your Organisational Skills
Since the job requires managing your own schedule and travelling to various sites, be sure to mention your organisational skills. Discuss any tools or methods you use to stay organised and ensure efficient service delivery.
