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- Tasks: Support customers by testing and resolving product issues across the Midlands.
- Company: Join Quaker Houghton, a global leader in industrial process fluids with a commitment to innovation.
- Benefits: Enjoy a permanent contract, company van, laptop, and competitive salary with bonuses.
- Why this job: Build a long-term career in manufacturing with full training and clear progression opportunities.
- Qualifications: Excellent communication skills, organisational abilities, and a full UK driving licence required.
- Other info: Work Monday to Friday with a friendly team in a dynamic industry.
The predicted salary is between 24000 - 36000 £ per year.
FULL TRAINING PROVIDED – Start your career as a Field Service Technician! You will support our customers across the Midlands region by delivering agreed onsite service. Your primary focus will be testing, resolving product-related issues, and offering advice—all while building trusted relationships with our clients. Join the team and unleash your potential!
Tasks
What will you do?
- Support customers across the Midlands region by ensuring that metalworking fluids, greases, coolants, and cleaners are optimally maintained for efficient manufacturing.
- Travel to customer sites (company vehicle provided)
- Carry out basic testing of metalworking fluids (training provided)
- Record and clearly communicate test results to customers
- Offer solutions and technical advice as a trusted point of contact
- Collaborate with your team and internal departments
- Follow all health & safety procedures on-site
Requirements
What do we look for?
- Excellent written and verbal communication skills
- Ability to work independently and manage your own schedule
- Strong organisational skills and attention to detail
- Friendly, professional, and consultative approach with customers
- Competent in Microsoft Office (Excel, Outlook, PowerPoint, etc.)
- Full UK driving licence (essential)
If you enjoy working in the heavy industry sector, are a quick learner, and want to build a long-term career in manufacturing with a well-established multinational—we want to hear from you!
Benefits
What’s in it For You?
- Permanent contract
- Company van, laptop, and mobile phone
- Day shifts, Monday to Friday
- Competitive salary + local bonus opportunities
- Pension plan & Employee Assistance Program (EAP)
- A great opportunity to become a Technical Service Specialist, trained by senior experts from Quaker Houghton Fluidcare
- Clear career progression in a growing, global business
Who are we?
We are the global leader in industrial process fluids present in 40+ countries continually improving and innovating so the world’s steel, aluminium, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.
Our values:
- Live Safe
- Act with integrity
- Exceed Customer Expectations
- Drive Results
- Embrace Diversity
- Do Great Things Together
Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.
Field Service Technician - Midlands employer: Quaker Houghton
Contact Detail:
Quaker Houghton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician - Midlands
✨Tip Number 1
Familiarise yourself with the products and services offered by Quaker Houghton. Understanding their metalworking fluids, greases, and coolants will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Quaker Houghton on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Field Service Technician position.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've handled technical issues in the past. Since the role involves resolving product-related issues, showcasing your ability to think critically and offer solutions will set you apart from other candidates.
✨Tip Number 4
Highlight your organisational skills and ability to manage your own schedule. As a Field Service Technician, you'll need to travel to various customer sites, so demonstrating your time management abilities will be crucial in the interview process.
We think you need these skills to ace Field Service Technician - Midlands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Field Service Technician role. Emphasise your communication skills, organisational abilities, and any technical knowledge related to metalworking fluids or similar products.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your background makes you a suitable candidate and express your eagerness to learn and grow within the company.
Highlight Relevant Skills: In your application, specifically mention your proficiency in Microsoft Office and any experience you have with customer service or technical support. This will demonstrate your readiness for the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Quaker Houghton
✨Show Your Communication Skills
As a Field Service Technician, you'll need to communicate effectively with clients. During the interview, demonstrate your verbal and written communication skills by clearly articulating your thoughts and experiences.
✨Highlight Your Problem-Solving Abilities
The role involves resolving product-related issues. Be prepared to discuss specific examples of how you've tackled challenges in the past, showcasing your analytical thinking and ability to offer solutions.
✨Demonstrate Your Organisational Skills
Since you'll be managing your own schedule and travelling to various sites, it's crucial to show that you can stay organised. Mention any tools or methods you use to keep track of tasks and appointments.
✨Emphasise Your Teamwork Experience
Collaboration is key in this role. Share examples of how you've worked effectively within a team, highlighting your friendly and professional approach to building relationships with colleagues and clients alike.
