Pensions & Investments Team Lead - Agile Ops & Coaching in Peterborough

Pensions & Investments Team Lead - Agile Ops & Coaching in Peterborough

Peterborough Full-Time 34650 - 42350 Β£ / year (est.) No working from home possible
Q

At a Glance

  • Tasks: Lead a dynamic team, allocate workloads, and coach members for success.
  • Company: Join Quai Digital, a forward-thinking company in Peterborough.
  • Benefits: Enjoy competitive pay, career development, and a supportive work culture.
  • Other info: Fast-paced environment with opportunities for personal and professional growth.
  • Why this job: Make a real difference by improving processes and delivering excellent customer service.
  • Qualifications: Experience in pensions and investments, with strong leadership and coaching skills.

The predicted salary is between 34650 - 42350 Β£ per year.

Quai Digital in Peterborough is seeking a Senior Pensions & Investment Associate who will lead daily workload allocation, provide hands-on support, and coach team members.

You will escalate complex queries and ensure services are delivered within SLAs while modelling excellent customer service.

The role combines administration with team development and process improvement, reporting to the Operations Team Leader in a busy, client-facing environment.

#J-18808-Ljbffr

Pensions & Investments Team Lead - Agile Ops & Coaching in Peterborough employer: Quai Digital

Quai Digital is an exceptional employer that prioritises employee growth and development within a supportive and inclusive work culture. Located in the vibrant city of Peterborough, we offer a collaborative environment where team members are encouraged to share their ideas and contribute to process improvements, all while enjoying a healthy work-life balance. With a strong commitment to diversity and equal opportunities, we celebrate individuality and foster a sense of belonging for all employees.

Q

Contact Details:

Quai Digital Recruitment Team

We think you need these skills to ace Pensions & Investments Team Lead - Agile Ops & Coaching in Peterborough

Workload Allocation
Coaching Skills
Customer Service
Process Improvement
Administration
Team Development
Complex Query Resolution