At a Glance
- Tasks: Lead a team to create unforgettable dining experiences and support junior staff.
- Company: Join The Evolv Collection, a premium hospitality group with iconic venues.
- Benefits: Enjoy 50% off meals, flexible pay access, wellness support, and career growth.
- Other info: Diverse and inclusive workplace with opportunities for management progression.
- Why this job: Be the face of Quaglino's and make a real impact on guest experiences.
- Qualifications: Charismatic, service-driven individuals with a passion for hospitality.
The predicted salary is between 30000 - 32000 £ per year.
Overview
The Role: Head Waiter/Waitress
The Restaurant: Quaglino's
The Location: 16 Bury St, St. James's, London SW1Y 6AJ, UK
The Salary: Competitive
Why work for us
- Industry leading pay: We value your expertise and dedication.
- Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
- Financial freedom: Track your earnings with Wagestream— access up to 40% of your pay instantly and save directly from your salary.
- Wellness support: Confidential Employee Assistance Program with a 24/7 helpline and complimentary counselling sessions.
- Nourish your body: Healthy and nutritious meals whilst on shift.
- Recognition and rewards: Employee of the Month, Long Service Awards and other incentives; possibly an annual awards night.
- Grow with us: Access to training and our Evolv Edge platform to develop your skills and knowledge.
- Get some rest: Holiday allowance increases with length of service.
- Make a difference: Optional paid day each year for volunteering.
- Spread the love: Recommend a friend scheme.
Who we are
The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes iconic restaurants in London, Birmingham, Manchester, and New York. We invest in our people to deliver outstanding guest experiences.
London’s iconic drinking and dining venue designed by Sir Terence Conran, featuring award-winning cocktails, modern British cuisine, and late-night events in a venue with rich British heritage. Ideal for private dining and events in St James.
A bit about what you will be doing
We are seeking a charismatic and service-driven Head Waiter to lead our team in delivering exceptional dining experiences. You will be the face of Quaglino's, bringing warmth and charm to every guest interaction. You will support junior team members, multitask in a bustling restaurant environment, and use your knowledge of food, service, and wine to elevate the guest experience. This role offers opportunities for career progression into management, with training and development provided.
If you are interested in discussing the Head Waiter/Waitress role further, please get in touch with us without delay!
At The Evolv Collection, we celebrate diversity in all its forms. We welcome individuals from every background, culture, and identity to thrive as part of our team.
Compensation: Competitive salary
Head Waiter/Waitress employer: Quaglino's
Quaglino's in London is an exceptional employer that prioritises a vibrant work culture and the growth of its employees. With a strong commitment to diversity and inclusion, we value every team member's contributions while providing ample opportunities for professional development in the dynamic hospitality sector. Join us to be part of a team that not only elevates guest experiences but also nurtures your career aspirations.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/Waitress
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Quaglino's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Quaglino's
Don't be shy about reaching out to Quaglino's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter/Waitress
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Quaglino's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Quaglino's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
