Senior Customer Insights & Experience Analyst - Hybrid

Senior Customer Insights & Experience Analyst - Hybrid

Full-Time No working from home possible
Quadient

At a Glance

  • Tasks: Lead market research and enhance customer experience across various channels.
  • Company: Quadient, a forward-thinking company based in the UK.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Collaborate with marketing, digital, and IT teams in a dynamic environment.
  • Why this job: Make a real impact by transforming customer insights into actionable strategies.
  • Qualifications: Master’s degree and 5+ years of experience in customer insights.

Quadient, based in the United Kingdom, seeks a senior professional to lead market research, insights and customer experience initiatives across channels. You will design studies, analyze customer data, and translate findings into actions for internal teams.

The role emphasizes omnichannel journeys, advanced data analysis, and collaboration with marketing, digital, and IT teams. A Master’s degree and 5+ years in the field are expected.

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Senior Customer Insights & Experience Analyst - Hybrid employer: Quadient

Quadient is an excellent employer, offering a dynamic work environment in Loughton where employees can thrive in logistics operations. With a strong focus on employee growth, comprehensive rewards, and a commitment to inclusivity, Quadient fosters a supportive community that values each team member's contributions. The hybrid work model further enhances work-life balance, making it an attractive place for those seeking meaningful and rewarding employment.

Quadient

Contact Details:

Quadient Recruitment Team

We think you need these skills to ace Senior Customer Insights & Experience Analyst - Hybrid

Market Research
Customer Experience Analysis
Data Analysis
Omnichannel Strategy
Collaboration
Communication Skills
Project Management