Senior Internal Communications Business Partner London - United Kingdom - Full Time

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

This role is a strategic advisor to solution leadership teams and a key partner in Quadient's transformation journey. The Senior IC Business Partner helps leaders navigate change, align employees around business priorities, and ensure critical initiatives are understood, adopted and sustained across the organization. Working at the intersection of business strategy, leadership and organizational change, they provide counsel to senior leaders and develop internal communications approaches that build understanding, readiness and confidence during periods of transformation.

As part of a global internal communications function, the Senior IC Business Partner works closely with solution leadership teams, the Senior Director of Internal Communications, the Senior Editorial Lead and fellow IC Business Partners to ensure communications support business objectives and employee needs across Quadient. In addition to supporting solution priorities, the role leads communications for major cross-functional initiatives, including AI, leadership enablement, culture and enterprise transformation programs.

Your role in our future:

• Act as a trusted strategic communications advisor to solution leadership, translating enterprise and solution priorities into communication strategies, messaging frameworks and plans that drive clarity, alignment and employee impact.
• Enable leaders to communicate with confidence and consistency through coaching, message development and support for high-impact internal moments, including town halls, people leader sessions, kickoffs, AMAs and strategic updates.
• Lead communications for solution and enterprise transformation initiatives, applying change management methodologies and defining sequencing, messaging and pacing to drive understanding, readiness, adoption and sustained change.
• Ensure communications align with Quadient's corporate narrative, messaging architecture and editorial standards, applying governance, channel guidance and cross-solution coordination to maintain clarity, consistency and focus.
• Partner on global and cross-solution priorities, including AI, leadership enablement, culture initiatives, EVP activation and other enterprise programs, translating enterprise narratives into relevant solution-level communications.
• Provide communication counsel and support during sensitive issues, organizational changes and M&A activities, partnering with HR and senior leaders to ensure effective employee communication and alignment.
• Use data, feedback and communication insights to continuously improve effectiveness, inform decisions and strengthen strategic impact.

Qualifications:

• 10+ years of experience in internal, change communications or corporate communications within a global, matrix environment.
• Trusted advisor to senior leaders with the ability to influence, challenge constructively and provide clear, actionable guidance.
• Exceptional storytelling and messaging development skills, simplify complexity, frame issues effectively, and create compelling narratives for diverse audiences.
• Strong change communication expertise, with experience applying change management principles to support transformation and employee adoption. Change management certification as a plus.
• Strategic thinker with business acumen, able to quickly understand solution strategies and organizational priorities, and translate into communication implications.
• Highly effective at planning and prioritization, balancing strategic and tactical demands while operating successfully in fast-moving environments.
• Strong collaboration and relationship-building skills, with cultural awareness and adaptability to work effectively across teams, functions, geographies, and diverse global audiences.
• Insight-driven mindset, using data, feedback, and channel performance to inform decisions, measure impact, and continuously improve communication effectiveness.
• Comfortable leveraging AI responsibly, both in adopting AI-enabled communication tools and translating topics such as responsible AI into clear, relevant, and actionable communications.

Additional Information:

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient: At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient: Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice. Quadient is an Equal Employment Opportunity Employer.