Quadient is seeking a Lead Solution Architect for the CRM Domain & Agentic AI to shape its Customer Experience architecture and roadmap. You will own end-to-end CRM designs, drive platform evolution from Salesforce to Dynamics, and set governance for scalable, secure solutions in a complex enterprise environment.
You will collaborate with business and IT leaders to translate journeys into architecture requirements and explore AI-enabled opportunities to enhance customer engagement and processes.
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Lead CRM Architect: Agentic AI & Transformation employer: Quadient
At Quadient, we pride ourselves on fostering a dynamic work environment that champions innovation and collaboration. As a Hybrid Customer Experience & Insights Analyst, you will not only have the opportunity to influence key business decisions but also benefit from our commitment to employee growth through continuous learning and development programmes. Located in a vibrant area, our culture promotes work-life balance and inclusivity, making Quadient an exceptional place to build a meaningful career.