Quadient seeks an experienced Insights professional to design and manage market research and CX studies, translating findings into actionable recommendations for internal teams. You will monitor KPIs, implement dashboards, and collaborate with marketing, digital, CX, and IT to drive improvements.
Applicants should have a Master’s degree and 5+ years in market research or CX, with strong data analysis skills and fluency in English. A hybrid work model is offered.
#J-18808-LjbffrHybrid CX Insights Architect for Experience & Metrics employer: Quadient
Quadient is an excellent employer, offering a dynamic work environment in Loughton where employees can thrive in logistics operations. With a strong focus on employee growth, comprehensive rewards, and a commitment to inclusivity, Quadient fosters a supportive community that values each team member's contributions. The hybrid work model further enhances work-life balance, making it an attractive place for those seeking meaningful and rewarding employment.
