Quadient is seeking a seasoned Market Research / CX professional to design and manage studies, generate actionable insights, and share findings across internal teams. You will monitor KPIs, define metrics, and implement dashboards to measure the impact of improvement initiatives, coordinating cross-functional projects with marketing, digital, CX, and IT teams.
The role requires a Master’s degree and 5+ years in market research or customer experience, with strong data analysis skills (Excel,
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