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- Tasks: Support and maintain smart locker networks across Bristol with hands-on, practical work.
- Company: Join Parcel Pending by Quadient, a leader in innovative delivery solutions.
- Benefits: Flexible travel, training provided, and a chance to work independently.
- Other info: Great opportunity for career growth in a forward-thinking company.
- Why this job: Be part of a team revolutionising parcel delivery while enjoying a dynamic work environment.
- Qualifications: Full UK driving licence, attention to detail, and basic DIY skills required.
The predicted salary is between 25000 - 30000 £ per year.
At Parcel Pending by Quadient, we're revolutionizing the way parcels are delivered and received. As a global leader in smart locker solutions, we empower businesses and communities to manage deliveries and returns with unparalleled convenience, security, and efficiency. Our innovative technology supports a vast network of nearly 18,000 locker locations worldwide, processing over 75 million packages annually. Joining our team means becoming part of a forward-thinking company that's committed to sustainability and operational excellence. We pride ourselves on fostering a collaborative environment where diverse talents unite to drive meaningful change in last-mile delivery solutions.
Your role in our future:
- Visit assigned parcel locker locations daily—typically 12 to 15 sites per day—on both scheduled routes and ad hoc service requests.
- Replace consumables such as thermal printer rolls to ensure continuous locker operation.
- Conduct routine operational checks and cleanliness audits to maintain site standards.
- Identify and report technical faults, physical damage, or vandalism using our mobile ServiceMax system.
- Replace or apply vinyl decals and signage as needed to maintain brand standards.
- Perform minor repairs and adjustments to locker components (e.g., replacing printer components, aligning doors). (Training provided.)
- Maintain clear and accurate records of each site visit, task completion, and stock usage via a mobile ServiceMax app.
- Ensure each locker site is left clean, tidy, and fully operational after servicing.
- Represent Quadient in a professional and courteous manner when interacting with hosts, partners, or members of the public.
- Willingness to travel extensively within your assigned region.
- Flexibility to travel outside your normal region on occasion and stay overnight if required.
Your profile:
- Full UK driving licence is essential.
- Able to work independently and manage time effectively while following route schedules.
- Strong attention to detail and pride in maintaining high site standards.
- Comfortable using smartphones or tablets to log work and follow workflows.
- Physically fit – capable of lifting up to 20kg, working outdoors in various weather conditions, and using step ladders when required.
- Reliable, punctual, and self‑motivated with a proactive approach to problem‑solving.
- Previous field‑based work such as parcel locker servicing, vending machine maintenance, courier/delivery driving, or facilities maintenance.
- Basic DIY or mechanical skills, including comfort using hand tools, light power tools, or performing simple installations.
Field Support Operator - Bristol employer: Quadient
Contact Detail:
Quadient Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Support Operator - Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Parcel Pending by Quadient. Understand their mission and values, especially around sustainability and innovation. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to field support roles. Think about your previous experiences and how they relate to the responsibilities of a Field Support Operator. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Dress the part! Even though this is a hands-on role, making a good first impression matters. Wear smart-casual attire that reflects professionalism while still being practical. You want to show that you take the opportunity seriously!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Support Operator - Bristol
Some tips for your application 🫡
Show Your Practical Side: When writing your application, make sure to highlight any hands-on experience you have. We love candidates who can demonstrate their practical skills, especially if you've worked in field-based roles before. Share specific examples of how you've tackled similar tasks!
Be Detail-Oriented: Attention to detail is key for the Field Support Operator role. In your application, mention how you ensure high standards in your work. Whether it's maintaining cleanliness or conducting thorough checks, let us know how you take pride in your tasks.
Emphasise Your Independence: This role requires a self-motivated individual who can work independently. In your written application, talk about times when you've successfully managed your own schedule or solved problems on your own. We want to see that you can thrive without constant supervision!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Quadient
✨Know the Company Inside Out
Before your interview, take some time to research Parcel Pending by Quadient. Understand their smart locker solutions, their commitment to sustainability, and how they revolutionise parcel delivery. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their values.
✨Showcase Your Practical Skills
Since this role is hands-on, be ready to discuss your previous field-based experiences. Highlight any relevant skills like basic DIY, mechanical abilities, or experience with tools. Share specific examples of how you've solved problems in the past, especially in customer-facing situations.
✨Demonstrate Your Independence
As a Field Support Operator, you'll need to work independently. During the interview, emphasise your ability to manage your time effectively and follow route schedules. Share instances where you've successfully worked alone, showcasing your self-motivation and reliability.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and attention to detail. Prepare for scenarios related to technical faults or cleanliness audits. Think about how you would handle these situations and be ready to explain your thought process clearly and confidently.