Quadient is seeking a Director, Lifecycle Marketing and Loyalty to shape a global lifecycle program, spanning onboarding to renewal, across regions. You will set strategy, drive retention and customer lifetime value, and lead two teams: CRM & Retention and Content Strategy & Production.
You’ll collaborate with E‑Commerce, Digital Experience, Sales, Analytics, IT and R&D to create personalized journeys across email, direct mail, web and in-app, building a data-driven, test-and-learn culture.
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Director of Lifecycle Marketing & Loyalty employer: Quadient
At Quadient, we pride ourselves on fostering a dynamic work environment that champions innovation and collaboration. As a Hybrid Customer Experience & Insights Analyst, you will not only have the opportunity to influence key business decisions but also benefit from our commitment to employee growth through continuous learning and development programmes. Located in a vibrant area, our culture promotes work-life balance and inclusivity, making Quadient an exceptional place to build a meaningful career.